As enterprises embrace AI and work towards integrating it increasingly into their business processes, one of the key decisions they are all having to make is whether to buy or build the AI components that will drive their enterprises into the future. More than 61 percent of businesses said they have already implemented AI, demonstrating […]
Due to heightened competition, companies are now demanding increased agility and productivity from its teams. Many look to technology to gain competitive advantages. As such, organizations are now providing their teams and workers the latitude to use and adopt technologies and tools as they see fit. Fortunately, pricing and distribution of software and applications have […]
China is currently developing a kind of social credit system, not dissimilar to a financial credit system, designed to reward people for doing good deeds and demonstrating honesty and integrity while punishing people for committing untrustworthy acts. The details of this system are still fuzzy; it’s not certain whether it will be a compilation of […]
If we were able to fast-forward ten years into the future and look at the state of ecommerce and retail, we probably wouldn’t recognize what it’s become. The Internet of Things (IoT) is in the process of fundamentally revolutionizing how consumers shop and big changes are coming down the innovation pipeline. The IoT-Ecommerce Collision Course […]
Chatbots are all the rage in the realm of consumer-facing technology. Advancements in artificial intelligence (AI) have birthed a new generation of chatbots that are increasing across all corporate organizations, marketplaces, and sectors. But, different chatbots have a positive impact on various businesses. You have to know which type of chatbot to use in what […]
Why is it that customer service never seems to get any innovation attention? For decades, providing great customer service has been a constant challenge and expense, yet relatively few technologies exist to ease the difficulty or cost. Sales and marketing see new software arrive every year, yet customer support has scarcely changed in the last […]
If you’re not a member of the healthcare community, then you might not be aware of a quiet crisis creeping up on hospitals all over the country: not enough nurses and too many patients. This trend is partially fueled by the Baby Boomers who are reaching old age. Baby Boomer nurses are beginning to retire, […]
Barely half of consumers trust for-profit companies to do the right thing. More than three-quarters of them, however, look to those same firms as sources of social progress. Those seemingly contradictory findings come from Edelman’s latest Trust Barometer. Published this past January, the study shows 56 percent of American adults trust the business community. But […]
The movement of software into the cloud has enabled developers to release new features at a staggering pace. But, all this change has created a fundamental security problem: How do you secure software that’s no longer monolithic and instead consists of hundreds of microservices that are updated multiple times daily? This is a challenge that […]
Each year, the World Economic Forum brings together leaders from more than 100 governments, top executives from the Global 2000, and prominent social activists to discuss global priorities and shape the agenda for the coming year. This year, I was fortunate to attend the leadership summit in the Alps — Davos, Switzerland. This visibility into […]
Trends are more or less dictated by the shifts in consumer behavior — as well as deeper elements such as changes in SEO, CTRs, and reach/impressions. This past decade also brought a surge in the awareness of the importance of digital marketing and doing it correctly. 2019 is the year that will close off a […]
The rise of mobile device usage has surpassed that of the desktop from previous years. Now, the mobile page rankings, the volume of organic search traffic, and the load on the servers — all require equal momentum on mobiles as on desktop web page. But, how can you keep pace? Using Google’s advancements in mobile […]
If you would have offered a local business owner free commercial time during Super Bowl LIII, he or she would likely have been elated. In fact, many struggling local business owners would much rather have their message broadcast to a national audience than a local one. When it comes down to it, that might be […]
With about 7.5 billion people on the planet, you might think that some of them are bound to be the same — except, of course, they’re not. When you take into account people’s environment, education, experiences, and DNA, everyone is a little different. So wouldn’t it make sense for doctors to treat each patient as an individual? […]
The next wave of digital transformation is on the horizon — and it’ll be a veritable tsunami. A 2017 SAP report showed that 84 percent of organizations think digital transformation is vital to their success but that only 3 percent have completed their transformation initiatives. This wave will consist of applications built by citizen developers. Soon, these developers will […]
If you run a business and are not happy with your current results, you are likely wondering how you can boost your sales to the next level. Crafting a viable sales process that you can scale is the best way to reach your goals and get the sales rate you have always wanted. Finding a […]
Technology has always been positive for impacting businesses. Technology is the grease on the wheels that will bring growth to your business. With growth as your mindset, here are a few facts you can’t ignore namely, that the positive evolution of your business depends on the tech revolution. After the Industrial Revolution, the business world […]
Virtual Private Networks (VPNs), despite their somewhat esoteric name, aren’t unknown to everyday users. Many people, including myself, use VPN apps or Chrome extensions like Hola to get onto sites that are blocked or otherwise inaccessible in certain countries. Many people find themselves using a VPN for the sake of convenience, very few implement one […]
Tech is a difficult — and fickle — beast to manage these days. Many companies are focused on building something flashy or rendering their competitors obsolete. That’s great in terms of elevating competition and pushing the industry as a whole toward innovation. As long as brands are in the business of getting press, something new […]
Augmented reality (AR) and virtual reality (VR) crazes didn’t die out with Pokémon GO. This dynamic-duo is alive, well, and benefiting businesses. AR and VR technologies are living up to and surpassing expectations in terms of creating riveting user experiences. Using this technology has a unique way of increasing brand engagement, and generating new ways […]
