biz Survey: One Third of Small Businesses Use Social Media to Reach Customers The use of social media to connect with customers is growing among small businesses, according to the results of a semi-annual survey released last week by American Express OPEN, the small business arm of American Express. Approximately four out of ten small businesses said they used social networking sites to communicate with customers and market… John Paul Titlow View comments
Android Android Generates More Ad Revenue than iPhone (Or Does It?) Mobile ad company Millennial Media found that Android ad revenue has, for the first time ever, beaten iPhone ad revenue on the company's ad network. According to its September "Mobile Mix" report, Android is the second-largest device on its network, and has been since July 2010. Since that time, Android has increased its share of impressions 2… Mobile Sarah Perez View comments
Cloud Computing Prepping for Big Data - RedMonk Gets into the Analytics Game RedMonk is not your standard technology analyst firm.The group are more than report writers. They are bloggers. They are active on the social Web. Their research is public. RedMonk analysts are respected as some of the keenest observers of the development community. Their whole focus is on developers. The formula works as you can see from the… Alex Williams View comments
Tools Google Search Appliance Aims to Be Your Site's Universal Search As I type this, it seems silly in a world dominated by Google. But "search" is hard, requiring a lot of resources. And yet, the ability to crawl, index, and retrieve data from sites - both internal and external, from behind the firewall and from the open internet - is crucial. But today Google has announced Cloud Connect for the Google Search… Hack Audrey Watters View comments
Facebook Why Facebook Should Pass Out Less, Not More, User Info Marshall Kirkpatrick makes a good point when he argues that Facebook should be giving out more, not less user info. And I have to say, the recent Wall Street Journal series about Internet privacy has been been more scare tactics than substance. My 67-year-old father, for example - avid Wall Street Journal fan and Internet noob - is thoroughly… Social Audrey Watters View comments