E-commerce is experiencing massive growth year after year, shattering records while doing so. There was a time when brick-and-mortar stores were not merely profitable, but also highly influential. Take, for example, Sears. If there were ever a legacy brand that defined American capitalism, it would have been this one. First opened in 1892, Sears […]
Over the past 20-plus years, digital marketplaces have fundamentally transformed commerce and consumer expectations around the world. But although names like Amazon and Uber have become household names at this point, the evolution of and disruption caused by digital marketplaces is far from over. In 1995, eBay launched the mainstream digital marketplace movement with its […]
Amazon may use its drone delivery service to analyze customer’s homes, offering ‘recommendations’ from its store or third-party services like gardening or roof repairs. The patent, granted on Wednesday by the U.S. Patent and Trademark Office (USPTO), shows how the drones would use cameras to take photos during its descent. The photos would then be […]
Amazon has presented a few weird ideas for delivery and its latest, a skyscraper beehive filled with drones, is no exception. The patent application is another look at how Amazon plans to integrate drones and improve ‘last mile’ delivery. Most of Amazon’s warehouses are located on the outskirts of cities and it would take too […]
In today’s digital age where customers are as likely to buy a product from an e-commerce website as from a brick and mortar store, delivering a seamless and value-adding shopping experience has become more important than ever before. The multiple shopping channels available to customers and the competition posed by other retailers have made it […]
Amazon has shocked us a few times with its hardware announcements, not many thought the Kindle would succeed to the extent it changed the entire publishing industry, Dash buttons offered a new, unique way to reorder items on Amazon, and Echo is one of the most popular Internet of Things (IoT) devices on the market […]
The surprise success of the Amazon Echo has led to hundreds of integrations with third-party products, most recently adding Lutron’s LED lights and Boston Children’s Hospital KidsMD, but until today it Alexa could not give updates on Amazon packages. Amazon let us know that Alexa, the voice assistant inside the Echo, Dot, Tap, and Fire […]
Sorting your good bots from your bad
The techniques aren’t always obvious. (Sponsored post.)
How customer demand for honesty, transparency and service drives modern business.
Getting on the Launchpad may not be that easy.
It may not be a good deal for PayPal or Stripe.
Shopping with a click.
Just don’t mistake one of them for a footstool.
Check this out.
How Amazon gleefully served our impulse buying issues.
New challenges arise as power shifts to mobile-shopping consumers.
It’s readying thousands of deals, including exclusives for mobile shoppers.
Hail the rise of apps as shopping tools.
Alicia Navarro shares her secrets.