There has been a lot of progress within the customer interaction space. This includes both in the skill sets for customer service personnel, and in the development of chatbots that mimic human conversations. The chatbots are built upon artificial intelligence technologies. Massive paradigm shifts have already occurred in how customers interact with businesses, and now chatbots […]
Tag Archives: AI
4 Ways AI Will Revolutionize the Marketing Industry
Artificial intelligence (AI) technology is here — and it’s long overdue. The technology is rapidly gaining traction and becoming a prominent force within several industries. The technology has come a long way since IBM’s Watson creation trumped Jeopardy! in 2011. Originally, Watson made its home in small and encasement approximately the size of an average […]
How Personalization 4.0 Can Boost Your Event Experience
Defined personas and established communication styles are the hallmarks of old-school marketing personalization techniques. Today, organizations of all kinds target specific groups of their audiences with segmented content. But where engagement is concerned, the most effective communication is enabled by letting audience members identify their own groups. If you want to put a label on […]
The Most Advanced AI in the World Is Worthless Without This One Key Element
AI is here to stay, and there’s a simple reason why: proven ROI. Businesses in multiple industries are incorporating AI because the upside is tangible. According to an Accenture report, implementing AI solutions boosted profitability by an average of 38 percent across 16 industries. For the U.S. economy as a whole, this boost could lead to an additional […]
Meet the AI-Chatbot Bandwagon Which Shows no Sign of Slowing Down
Anybody walking on the street can identify how technology is changing at a whiplash-inducing pace. But do you know what the worst part is? Which of these technologies specifically are about to hit big. AI, machine learning, augmented reality, chatbots, have not just grabbed headlines — but are successfully infiltrating every aspect of our world. […]
Is the Future of Web Design Really in Artificial Intelligence?
Bill Erickson, a website and plugin developer, estimates it takes his team about 14 weeks to build a website. Design firm Thomas Digital asserts that a basic website takes about four to six weeks to complete. More complex sites may require anywhere between six weeks and six months. Designing a new website can be a […]
Not a Luxury Anymore — Why Tech Is Necessary to Control Costs
No matter what industry you’re in, staying profitable is always a priority. Reducing overhead costs is vital to this goal, and most advice for doing so these days involves technology. But investing in new tech can seem like a luxury that companies only engage in when they have capital to burn. In today’s technology-centric landscape, […]
A Quick Guide to Understanding AI’s Impact on the Future of Work
The belief that robots will replace human workers is fairly widespread. Researchers from the Brookings Institution surveyed more than 1,500 internet users on their thoughts about AI, and the results were somewhat predictable. A mere 12 percent suggested that jobs would be created, and 13 percent believed AI would have no effect. These are small numbers indeed compared […]
Marketers, You’re Wasting Your Data
Data has never been more critical to marketing success. Companies are striving to employ the latest analytics to drive improvement in all areas of operations. The good news is that the majority of consumers are willing to provide data, given the right conditions. In fact, a 2018 survey by Acxiom found that 58 percent of […]
Are AI and Big Data the Economic Levelers We’ve Been Looking for?
For all of the “isms” supposedly being felled by enlightened Americans, the U.S. economy remains stunningly unfair. Take racism. On one hand, interracial marriages have grown fivefold in the 50 years since Loving v. Virginia, which legalized the practice. On the other, the average median household wealth of African-Americans declined by 75 percent between 1983 […]
Is Artificial Intelligence Poised to Become the Future of Information Technology?
If you are in the Information Technology space, you are likely knowledgeable on what artificial intelligence holds. In fact, considering AI, the future of Information Technology appears bleak to some experts but promising to others. If a tech worker is worried about their job — they really don’t understand the magic of AI. Some workers […]
The State of Responsible IoT in 2018
What’s the State of Responsible IoT in 2018? After years of concerning news about connected devices that were hacked, bricked, or used to spy on users, a collection of essays by the experts in the ThingsCon network explores where we stand in terms of creating IoT devices that are responsibly made and respect user rights. […]
AI Is Key to Bias-Free VC
Securing venture capital funding is a tricky terrain to travel. It’s hard enough for founders to accrue the capital needed to continue scaling, but it’s even more difficult for entrepreneurs from underrepresented demographics. In a recent study jointly published by Babson and Wellesley colleges, it was found that just 3 percent, or $1.5 billion, of the […]
How AI Is Finally Spreading Through the Supply Chain
The production and distribution of consumer goods and food products are not as cut and dry as it may seem to spectators. With the numerous challenges and complexities throughout the supply chain, artificial intelligence is rightfully standing at the forefront of technological solutions. This is because AI is enhancing efficiency from the first to the […]
How Can AI Transform The Online Couponing Industry
It’s official. We love coupons. All of us. According to data compiled by experience optimization specialists, Invesp, 60% of the public ‘love’ receiving digital coupons, with the estimated number of users of mobile coupon users set to exceed one billion by 2019. Invesp goes further to estimate that over 30 billion digital coupons will have […]
5 Forecasts About the Future of Machine Learning
Machine learning is a revolutionary technology that currently forms a critical aspect of numerous burgeoning and established industries. This technology allows computers to access hidden insights and predict outcomes, leading to remarkable changes to businesses. Wei Lei, who is the Vice President and General Manager at Intel, says that “machine learning is becoming more sophisticated […]
How AI and Tech Personal Assistants Will Make Your Life Easier
When you picture a personal assistant, you probably envision a celebrity — or at least someone very wealthy — walking around with a “shadow” who takes her messages, makes her travel plans, helps her pick out the perfect outfit, and eliminates other daily tasks from her lengthy to-do list. If you’ve ever wished you could […]
AI Is Humanity’s Trojan Horse: Alluring at First, Dangerous Down the Road
Technology that changes the way we live has always been met with suspicion — especially information technology. When new tech supplants less efficient ways to engage with the world, it usually attracts trumpets of doomsday proclamations about how tech will negatively impact humanity. Even the printing press was said to be a harbinger of our cultural demise. […]
Compete in Acumos AI Open Source Developer Challenge $100,000 in Prizes
The Acumos AI Challenge is an open source developer competition seeking innovative AI solutions from both individuals and teams of students, developers, and data scientists Finalists will be flown out to San Fransisco on September 11 to compete for prizes The Challenge is sponsored by AT&T and Tech Mahindra with $100,000 in prizes 1st place = […]
How three disruptive technologies can work together to change the world as we know it
Artificial intelligence, virtual reality, and the Internet of Things are common buzzwords these days, but so often, businesses and individuals alike think of each in its own silo. That’s a disservice to emerging tech because combining each concept’s strengths will lead to solutions previously unimagined. IoT, for example, doesn’t work on a hub-and-spoke model. Currently, the technology […]