The world of business has changed. Technological has prepared a smooth landing surface for customers where they can choose the business they want to go along with. Will there be better, even prodigious customer service with live chat or with chatbots? First the internet, then digitalization, and now the ascent of future-techs like artificial intelligence, […]
We envision banks as these massive vaults filled with money. While there’s some truth to that assumption, your average bank is so much more. We can expect that banking is the next personal assistant. Banks are massively complicated institutions that operate on a lot of different (often proprietary) systems working seamlessly in conjunction with one […]
From blockchain and AI to the emerging IoT, businesses are investing in technology and improving outcomes with every dollar spent.
Customer experience is an integral part of your brand’s success, and we’re surrounded by examples that demonstrate how it can make or break a company.
When we were asked to help promote the “Resident Evil” film franchise for Sony Pictures a couple of years ago, we came up with the idea of altering the fictional artificial intelligence character (The Red Queen) into a real AI character — for which the fans could interact. It was a fun concept that was quite successful, […]
When it comes to building customer relationships, nothing comes close to personalization. Eight in 10 consumers are more likely to purchase from brands that offer personalized experiences, Epsilon research shows. No wonder personalization is a priority for so many of today’s organizations. To make personalization possible, however, companies have to sift through stacks of data. […]
In the age of click of a button convenience, many see the race to the bottom as competition that is both unsustainable and one where no one wins. Shipping things quickly come at both an environmental cost as well as a monetary cost. As more retailers try to beat each other on price and shipping […]
The only way to make deep learning an invisible member of your sales department is to get over the fear of a would-be takeover by robots.
At the time of this writing, there was over $15 trillion in outstanding mortgage debt in the US, making it the largest type of outstanding debt in the country. Mortages represents an industry for which business is booming – and that’s attracting a whole slew of new competition into the space. Much of it is […]
As a business owner, you must understand that creating awareness for your brand, product or services online and converting this awareness into actual product sales or service registrations are two different things. The latter entails that you have a compelling business structure that would convince potential customers into giving your product a trial and ensure […]
Artificial intelligence is taking up the pace when it comes to global logistics and supply chain management. As per a number of executives from the transportation industry, these fields are expected to go through a more significant transformation. The on-going evolution in the areas of technologies like artificial intelligence, machine learning, and similar new technologies […]
Before investing in an automation platform that can do it all, think about whether an automated platform should do it all.
In the last decade, Blockchain and Artificial Intelligence (AI) are among the rare developments in technology that is poised to become so disruptive that they’ve become synonymous with innovation and the future. Startups have begun aiming to bring an amalgamation of these technologies onboard and have raised a whopping $437 million to date(source). But what […]
One of the terms that we seem to be hearing about a lot these days is AI (Artificial intelligence). Artificial intelligence has already influenced the world on a vast scale, especially in areas like gaming, marketing, interior design, healthcare, and finance. The revenues gained from the use of AI in technology is massive, and this […]
Instead of pinning all your competitive hopes on a Super Bowl ad that gets everyone talking — for about 10 minutes — start looking to the future.
Outdated technology practices will keep your company mired in competitive quicksand. To remain competitive, address these five tech mistakes.
Speaking of Millennials and the next rising generation — what differentiates us from our predecessors is the inventions. Humans have now created and add further constructions to almost everything that we can touch in our virtual lives. The only thing common between us, our predecessors and the next generation will be our brains. What is […]
Over the last few years, artificial intelligence (AI) has been steadily advancing in complexity, utility, and sophistication. Overall, that’s been good news for consumers and businesses alike, who are seeing increased use of the technology in everything from the latest in digital assistants like Amazon’s Alexa to customer services tools that are enhancing customer experiences […]
As marketplaces become more crowded and competitive, companies will need to look for every advantage to remain relevant and appealing. AI plays a big part in that.
Context is everything when it comes to discussions about the future. The future can scare you or excite you, depending on what you know and understand about it. For every story about Google secretly spying on people through their Nest devices, there’s the announcement of an Amazon Go store where you can quickly grab needed […]