Prodigious Customer Service: Live Chat vs Chatbots

Prodigious Customer Service: Live Chat vs Chatbots

The world of business has changed. Technological has prepared a smooth landing surface for customers where they can choose the business they want to go along with. Will there be better, even prodigious customer service with live chat or with chatbots? First the internet, then digitalization, and now the ascent of future-techs like artificial intelligence, […]

banking as a personal assistant

Banking is the Next Personal Assistant

We envision banks as these massive vaults filled with money. While there’s some truth to that assumption, your average bank is so much more. We can expect that banking is the next personal assistant. Banks are massively complicated institutions that operate on a lot of different (often proprietary) systems working seamlessly in conjunction with one […]

Companies wanting to maintain their competitive edge have to invest in AI to save time and money.

5 Ways to Personalize Your Customer Experience With AI

When it comes to building customer relationships, nothing comes close to personalization. Eight in 10 consumers are more likely to purchase from brands that offer personalized experiences, Epsilon research shows. No wonder personalization is a priority for so many of today’s organizations. To make personalization possible, however, companies have to sift through stacks of data. […]

AI can save supply chain

Can AI Save the Supply Chain From its Own Destruction?

In the age of click of a button convenience, many see the race to the bottom as competition that is both unsustainable and one where no one wins. Shipping things quickly come at both an environmental cost as well as a monetary cost. As more retailers try to beat each other on price and shipping […]

fintech and mortgages

Fintech is Changing Everything in the Mortgage Industry

At the time of this writing, there was over $15 trillion in outstanding mortgage debt in the US, making it the largest type of outstanding debt in the country. Mortages represents an industry for which business is booming – and that’s attracting a whole slew of new competition into the space. Much of it is […]

Leverage IoT and AI for business success

10 Ways Smart Businesses Are Leveraging IoT And AI To Bolster Business Conversion In 2019

As a business owner, you must understand that creating awareness for your brand, product or services online and converting this awareness into actual product sales or service registrations are two different things. The latter entails that you have a compelling business structure that would convince potential customers into giving your product a trial and ensure […]

Supply chain management gets a hand up

How AI is Revolutionizing Global Logistics and Supply Chain Management

Artificial intelligence is taking up the pace when it comes to global logistics and supply chain management. As per a number of executives from the transportation industry, these fields are expected to go through a more significant transformation. The on-going evolution in the areas of technologies like artificial intelligence, machine learning, and similar new technologies […]

AI future

Future of Artificial Intelligence for 2020

Speaking of Millennials and the next rising generation — what differentiates us from our predecessors is the inventions. Humans have now created and add further constructions to almost everything that we can touch in our virtual lives. The only thing common between us, our predecessors and the next generation will be our brains. What is […]

taxation changes will come with AI

AI is Changing How We Pay Taxes, and How They’re Collected, Too

Over the last few years, artificial intelligence (AI) has been steadily advancing in complexity, utility, and sophistication. Overall, that’s been good news for consumers and businesses alike, who are seeing increased use of the technology in everything from the latest in digital assistants like Amazon’s Alexa to customer services tools that are enhancing customer experiences […]

AI and human creativity are greater than the sum of their parts

Debunking AI Myths: The Importance of Creativity in AI

Context is everything when it comes to discussions about the future. The future can scare you or excite you, depending on what you know and understand about it. For every story about Google secretly spying on people through their Nest devices, there’s the announcement of an Amazon Go store where you can quickly grab needed […]