A Look at the Future of Chatbots in Customer Service

There has been a lot of progress within the customer interaction space. This includes both in the skill sets for customer service personnel, and in the development of chatbots that mimic human conversations. The chatbots are built upon artificial intelligence technologies. Massive paradigm shifts have already occurred in how customers interact with businesses, and now chatbots […]

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4 Ways AI Will Revolutionize the Marketing Industry

Artificial intelligence (AI) technology is here — and it’s long overdue. The technology is rapidly gaining traction and becoming a prominent force within several industries. The technology has come a long way since IBM’s Watson creation trumped Jeopardy! in 2011. Originally, Watson made its home in small and encasement approximately the size of an average […]

How Personalization 4.0 Can Boost Your Event Experience

Defined personas and established communication styles are the hallmarks of old-school marketing personalization techniques. Today, organizations of all kinds target specific groups of their audiences with segmented content. But where engagement is concerned, the most effective communication is enabled by letting audience members identify their own groups. If you want to put a label on […]

The Most Advanced AI in the World Is Worthless Without This One Key Element

AI is here to stay, and there’s a simple reason why: proven ROI. Businesses in multiple industries are incorporating AI because the upside is tangible. According to an Accenture report, implementing AI solutions boosted profitability by an average of 38 percent across 16 industries. For the U.S. economy as a whole, this boost could lead to an additional […]

Design and Artificial Intelligence

Is the Future of Web Design Really in Artificial Intelligence?

Bill Erickson, a website and plugin developer, estimates it takes his team about 14 weeks to build a website. Design firm Thomas Digital asserts that a basic website takes about four to six weeks to complete. More complex sites may require anywhere between six weeks and six months. Designing a new website can be a […]

A Quick Guide to Understanding AI’s Impact on the Future of Work

The belief that robots will replace human workers is fairly widespread. Researchers from the Brookings Institution surveyed more than 1,500 internet users on their thoughts about AI, and the results were somewhat predictable. A mere 12 percent suggested that jobs would be created, and 13 percent believed AI would have no effect. These are small numbers indeed compared […]

AI Is Key to Bias-Free VC

Securing venture capital funding is a tricky terrain to travel. It’s hard enough for founders to accrue the capital needed to continue scaling, but it’s even more difficult for entrepreneurs from underrepresented demographics. In a recent study jointly published by Babson and Wellesley colleges, it was found that just 3 percent, or $1.5 billion, of the […]

How AI Is Finally Spreading Through the Supply Chain

The production and distribution of consumer goods and food products are not as cut and dry as it may seem to spectators. With the numerous challenges and complexities throughout the supply chain, artificial intelligence is rightfully standing at the forefront of technological solutions. This is because AI is enhancing efficiency from the first to the […]

How To Build A Proper Sales Funnel And Recover Vanishing Profits

How Can AI Transform The Online Couponing Industry

It’s official. We love coupons. All of us. According to data compiled by experience optimization specialists, Invesp, 60% of the public ‘love’ receiving digital coupons, with the estimated number of users of mobile coupon users set to exceed one billion by 2019. Invesp goes further to estimate that over 30 billion digital coupons will have […]

5 Forecasts About the Future of Machine Learning

5 Forecasts About the Future of Machine Learning

Machine learning is a revolutionary technology that currently forms a critical aspect of numerous burgeoning and established industries. This technology allows computers to access hidden insights and predict outcomes, leading to remarkable changes to businesses. Wei Lei,  who is the Vice President and General Manager at Intel, says that “machine learning is becoming more sophisticated […]

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How AI and Tech Personal Assistants Will Make Your Life Easier

When you picture a personal assistant, you probably envision a celebrity — or at least someone very wealthy — walking around with a “shadow” who takes her messages, makes her travel plans, helps her pick out the perfect outfit, and eliminates other daily tasks from her lengthy to-do list. If you’ve ever wished you could […]

AI Is Humanity’s Trojan Horse: Alluring at First, Dangerous Down the Road

Technology that changes the way we live has always been met with suspicion — especially information technology. When new tech supplants less efficient ways to engage with the world, it usually attracts trumpets of doomsday proclamations about how tech will negatively impact humanity. Even the printing press was said to be a harbinger of our cultural demise. […]

How three disruptive technologies can work together to change the world as we know it

Artificial intelligence, virtual reality, and the Internet of Things are common buzzwords these days, but so often, businesses and individuals alike think of each in its own silo. That’s a disservice to emerging tech because combining each concept’s strengths will lead to solutions previously unimagined.   IoT, for example, doesn’t work on a hub-and-spoke model. Currently, the technology […]