Such new tools come as a welcome addition to Tyler’s New World public safety solutions, which for now include mobile and field reporting, corrections, analytics, computer-aided dispatch (CAD), law enforcement records management, fire and EMS solutions. With Gear S3, safety officers won’t even need to hold their mobile phone on hand in order to speak with the rest of the team, nor they will have to rely on a Wi-Fi connection for critical info. At the end of the day, it’s a win-win for Samsung and Tyler Technologies but overall for all of us.
Samsung’s method is also interesting.
“Through the Samsung Alliance Program,” says Jan Ruderman, senior director, Public Safety, Samsung Electronics America, “we work with partners like Tyler Technologies to create new solutions that combine their transformative technologies with Samsung’s mobility expertise. In this instance, we’re bringing the power of untethered, LTE-enabled mobility with the Samsung Gear S3 smartwatch to public safety agencies, enabling them to modernize elements of their existing technology systems without a complete overhaul. It’s a prime example of the value we can bring not only in cost savings but also in deeper engagement and empowerment for the end user.”
(emphasis mine)
The South Korean company method, as we were saying, may well be an example of Industry 4.0, a booming field on the verge of embedded computing, AI, automation, and digital manufacturing. Thanks to IoT, wearables and smart devices are increasingly commonplace and new opportunities are sprouting like mushrooms. The very same way smartphones were the layer for the digital revolution, wearables and smart device may serve as the layer for this new wave. Traditional industries are entering the field, often introduced by some powerhouse in the aforementioned topics, and the same goes for the public sector – well, actually the public sector kickstarted the movement.
Samsung seems to be taking a similar path with Tyler Technologies, aiming for a complete redesign and modernization of public safety.
“Tyler’s collaboration with Samsung” declares Greg Sebastian, president of Tyler’s Public Safety Division, “highlights our commitment to providing those in public safety with leading technology that helps enhance the safety of first responders and the communities they’re proud to serve”.
Given Samsung’s focus on this, the impact of wearables in our future can only increase.