digital payment growth

Growth in Digital Payments Spur Credit Card Services

The entire digital payments landscape has faced significant structural changes over the last few years and keeps growing as a valuable payment option for shoppers worldwide. Now, with the SARS-CoV-2 coronavirus causing operational adjustments everywhere, more companies are adopting global payment solutions to fuel growth and remain profitable.  As companies continue to digitize their operations, […]

4 Actionable Tips to Improve your Customer Service Strategy

Customer service is vital for any business to retain its customers and gain more value from them. Through top-notch customer service, businesses can reduce the acquisition cost of a new customer and cultivate a loyal user-base. Your user-base will act as brand ambassadors, and double as case studies and provide testimonials and reviews. Here are […]

Top 10 Best Help Desk Software for 2020

Customer service has become the game-changer in companies, and most businesses are investing a lot in it. Keeping up with technology, businesses have started leaning into AI-powered customer service tools. Here is the top ten best help desk software for 2020. Why is everything about the customer now? Whether you are a startup or a […]

3 Ways Tech Startups are Using AI to Revolutionize Customer Experience

 Artificial intelligence is the latest trend in technology, and its application cutting across all fields. It’s all about technology mimicking biological intelligence. Here are three ways tech startups are using AI to revolutionize customer experience. Customer experience is becoming the hallmark of business growth. Tesla’s self-driven cars, Apple’s Siri and Amazon’s Alexa, albeit popular are […]

Ways Enhanced Technology has Changed the Nature of Business

Businesses are always growing and changing because of technology. This is happening in many important ways that you should know about so that your business can keep up, remaining both competitive and innovative regardless of your company’s size. Improved Access to Information and Data With Microsoft Office, it’s easy to create and edit any documents […]

Businesses must build trust

To Bolster Trust, Businesses Must Act With Humanity

Barely half of consumers trust for-profit companies to do the right thing. More than three-quarters of them, however, look to those same firms as sources of social progress. Those seemingly contradictory findings come from Edelman’s latest Trust Barometer. Published this past January, the study shows 56 percent of American adults trust the business community. But […]

Product success

3 Reasons Why Your Success Depends on More Than a Great Product

Creating a high-quality product is just one part of building a profitable business. The reality is that a myopic focus on product development can ultimately prevent you from achieving your business goals. Unfortunately, this notion is one that many growing companies don’t understand until it’s too late. For most companies — and all early-stage startups […]

How eCommerce Businesses can Take Advantage of AI

In the last year, the eCommerce industry has expanded by over 25 percent, and this boom is projected to continue. With such a wealth of eCommerce businesses, and competition set to become even more fierce, staying visible and relevant has never been such a challenge for online retailers. The advent of artificial intelligence (AI) has […]