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Editor

Puneet Mehta

Editor

Puneet Mehta is Founder / CEO of Netomi, a YC-backed customer experience AI platform that automatically resolves customer service issues at the highest rate in the industry. He spent much of his career as a tech entrepreneur as well as on Wall Street building trading AI. He has been recognized as a member of Advertising Age's Creativity 50

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Latest Articles From Puneet Mehta (4)

Data-Driven Contact Centers
AI

Data-Driven Contact Centers for Proactive, Predictive, and Preventive Support

12/07/2022
Customer Experience in the Metaverse
AI

The Virtualization of Customer Support: Customer Experience in the Metaverse

9/06/2022
ai customer advocacy
AI

AI and the New Age of Customer Advocacy

20/07/2021
synthetic empathy
AI

Is Synthetic Empathy Holding Your AI Back?

21/05/2021
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