Home New CA Service Level Analyzer

New CA Service Level Analyzer

We wrote last month about numerous CA cloud-related product announcements and you would think that the company would be quiet for a few weeks, but not someone like CA which has a deep product portfolio. Announced today is yet another piece in its enterprise management strategy, called Service Operations Insight v3 which used to be called CA Spectrum Service Assurance. (You can almost see why they changed the name. Almost.)

The product can visualize and analyze IT’s entire infrastructure, including both cloud and physical applications and transactions together, in the context of the business services they support. It correlates and analyzes information from infrastructure, application performance and other IT management tools in real time. This information is used to map and display IT assets that deliver specific business services, calculate service quality, and identify which IT assets impact service quality and put it at risk. The idea is to model an end-to-end and real-time view of services across the enterprise. It can automate actions that re-allocate data center and cloud resources to quickly fix service problems. “Impact analysis from CA Service Operations Insight allows for quick problem identification, notification and automated help desk ticketing, so service quality problems can be quickly resolved and other risks to business services can be mitigated,” says Dan Colleli, a monitoring technician with Raymond James and a CA Insight customer.

All this insight doesn’t come cheap: a site license for CA Service Operations Insight starts at $175,000 for up to five data sources. You can catch a glance at a small screenshot at their blog here.

About ReadWrite’s Editorial Process

The ReadWrite Editorial policy involves closely monitoring the tech industry for major developments, new product launches, AI breakthroughs, video game releases and other newsworthy events. Editors assign relevant stories to staff writers or freelance contributors with expertise in each particular topic area. Before publication, articles go through a rigorous round of editing for accuracy, clarity, and to ensure adherence to ReadWrite's style guidelines.

Get the biggest tech headlines of the day delivered to your inbox

    By signing up, you agree to our Terms and Privacy Policy. Unsubscribe anytime.

    Tech News

    Explore the latest in tech with our Tech News. We cut through the noise for concise, relevant updates, keeping you informed about the rapidly evolving tech landscape with curated content that separates signal from noise.

    In-Depth Tech Stories

    Explore tech impact in In-Depth Stories. Narrative data journalism offers comprehensive analyses, revealing stories behind data. Understand industry trends for a deeper perspective on tech's intricate relationships with society.

    Expert Reviews

    Empower decisions with Expert Reviews, merging industry expertise and insightful analysis. Delve into tech intricacies, get the best deals, and stay ahead with our trustworthy guide to navigating the ever-changing tech market.