Later today Firefox will begin broadcasting, for the
first time, four “fan-produced” commercials on prime time television. Initially the ads
will only run in the San Francisco and Boston regions, but this will be expanded over
time. The 4 video ads are a sampling of approximately 300 clips which were submitted to
Mozilla’s Firefox Flicks program. The theme
of the ads is that Firefox is “the safest, fastest and most enjoyable way to experience
the Web.” The ads are also partly sponsored by Firefox fans – and Mozilla will
insert the names of those sponsors at the end of each commercial.
I spoke to Asa Dotzler, Mozilla’s director of community development, at the end of
last week in anticipation of the TV advertising launch. I’d previously spoken to
Chris Beard (Mozilla’s vice president of products) in October when Firefox 2.0
launched. At that time Chris had mentioned the tv ads were coming, so it was great to
catch up with Asa last week to get the full skinny.
TV commercial sponsors and demographics
We started by talking about the sponsorship model, where Firefox fans can sponsor the
commercials. As of now there will be 16-18 sponsors named per ad, but the plan is to
scale this up and rotate the names of thousands (or tens of thousands) of sponsors.
People can contribute as little as $10. For the initial period, it was
first-come-first-served – the
first 72 people who donated $10 have their names on the initial 4 ads. So to be
clear, these are individuals sponsoring the ads – not commercial entities (although Asa
said in future they may open it up to friendly organizations).
As for which tv companies Mozilla is targeting, they’re going after prime time cable
channels like Comedy Central, ESPN, TNT, History Channel, USA, and MTV. In terms of
demographics, they’re targeting people who they think are willing to download and try
Firefox. People who they hope will be responsive to learning about Firefox and their
brand. But Asa said they’re not targeting particular age groups. In an
earlier blog post, Asa described their target audience as “savvy web users”.
I asked Asa whether Firefox uses social networks to promote itself – I citied
R/WW’s post last week about Campari’s use of social networks to market their brand.
Firefox has indeed used social networks, but they’ve always had their community to do the
promotion for them (i.e. they haven’t had to force it, like Campari and most other
commercial brands). Indeed Asa said that Firefox has used social networks right from the
beginning – via grass roots, online community action. He says their community put some of
the Firefox Flicks videos onto YouTube, where he said they got 2-3 million views – more
than they actually got on their own Flicks site (Asa estimated a couple of million
there).
Asa also mentioned an upcoming campaign using Facebook. They have a “sponsored group”
there and they will launch a campus outreach program soon – which will involve having
nominated students be Firefox’s representatives “on the ground” for distribution.
Additionally Facebook has built a “Firefox companion”, which will be a set of tools and
extensions for Facebook (for notifications, status alerts etc when students are not
logged onto Facebook’s website). They’re looking at this as a prototype that they may use
for the likes of MySpace and Orkut in future.
International Firefox community
I asked Asa what Firefox’s community is like overseas and how they will promote
Firefox in non-US markets – given that the TV ads will only air in the US. Asa mentioned
the Japan community is very strong – and has been active since 1999. He said there is a
group in Japan called the Mozilla-gumi – who are doing outreach
and volunteer work for Mozilla. They describe themselves on their homepage as
follows:
“Mozilla-gumi is a community of Japanese Mozilla developers, translators, QA and web
standards evangelists. We maintain a Japanese localization of Mozilla, Japanese
translations of mozilla.org documentation and also a Japanese Bugzilla server.”
It’s a bottom-up social approach and includes things like beach clean-ups and
attending street costume parties. Asa also mentioned newer efforts in places like Korea
and Taiwan. He noted that Europe too is very strong and cited localization efforts
(language translations, etc) that are happening worldwide.
Conclusion
The TV commercials show that Mozilla is starting to reach out to mainstream, but still
web savvy, audiences in order to ramp up its competition with Microsoft’s IE browser.
It’s kind of an odd step going from a 40,000 square-foot Firefox crop circle in an
Oregon oat field (which happened in August) to TV commercials on prime time networks! But
it shows what can be done with a popular open source community and the power of the
Web.
The TV ads will no doubt be released to social networks in due course – e.g. YouTube.
Personally I’d love to see the TV ads go international – we get MTV in New
Zealand too! In any case, Mozilla is doing sterling work promoting its open source browser to
the world.