Internet of Things is transforming and revolutionizing every aspect of our lives. Be it leisure, business, retail or healthcare, almost every industry is settling to adopt new technologies and IoT is no exception. According to McKinsey an estimated of 20 to 30 billion connected devices will be available by 2020 with a total worth of […]
Tag Archives: retail
The Role of AI in Assisting Customer Experience
To track all of the most relevant companies in the Intelligent Assistance ecosystem, refer to the “Intelligent Assistance and Bot” landscape provided by VB Profiles and Opus Research. From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the last few years jumped into […]
How retailers will use emotion AI — online and in store
Whether customers feel good or bad about their experiences is ultimately underpinned by their emotions. This doesn’t matter what context they are in — every interaction is emotional. As consumers, our shopping experiences mean quite a lot to us. If we stand in ridiculously big queues or receive terrible customer service, we are most likely […]
How to become an omni-channel, data-driven retailer
In today’s digital age where customers are as likely to buy a product from an e-commerce website as from a brick and mortar store, delivering a seamless and value-adding shopping experience has become more important than ever before. The multiple shopping channels available to customers and the competition posed by other retailers have made it […]
Why many major American companies have struggled in China: Amazon
This article is part of a series about the importance of cross-cultural design, other installments of which have been published over the last month. Before mentioning anything about Amazon, the scale of its problem must be described. In 2014, after disappointing results for their business in China, Wolfe Research Analyst Aram Rubinson estimated that Amazon […]
8 predictions for the future of IoT in 2017
Every year IoT brings new things to biotechnology, manufacturing, home living and every aspect of our daily lives. We’ve seen it disrupt traditional industries, transform our cities and contribute to the autonomous transport of the future. It sits in an ecosystem where machine learning, AI and data analytics help us understand our world more than ever before. […]
Here are the 6 major trends for IoT in 2016
The Internet of Things is moving from futuristic to commonplace. The huge amount of active devices in 2020, projected by IDC, Gartner, and Juniper, don’t seem as colossal as they did at the start of the year, due to a variety of ambitious and successful IoT projects. IoT has been most effective in the industry, […]
Is Amazon Go a sign of the downfall of a retail workforce?
Any time a disruptive technology with industrial or productive applications comes into play, the question arises as to whether or not that technology will result in the loss of jobs. This issue has been tackled extensively in the manufacturing sector, but what about retail? Are robots and IoT technologies putting our retail workforce at risk? […]
This beacon platform influenced $14.5 billion in Black Friday sales
inMarket, one of the world’s largest beacon platforms, says its analysis shows its platform influenced $14.5 billion in consumer spending during the Black Friday weekend. The platform noticed 370 percent more beacon detections than the same time last year, showing the rise in beacon engagement from both consumers and retailers in 2016. See Also: Estimote Mirror […]
5 IoT innovations that can’t advance without wireless power
Until wireless power goes mainstream, the Internet of Things (IoT) will fail to reach its potential. And by “wireless power,” I don’t mean the power pads that masquerade as wireless chargers. True wireless power eliminates the need for all power cables and contact. It resembles Wi-Fi in its ubiquity, safety, and range. Essentially, there’s a […]
How can robotics bring real innovation to the warehouse experience?
E-commerce is challenging the retail environment in many ways from fitting rooms to customer relations. Then there’s the challenges before products even hit the store, as warehouses full of goods struggle are faced with the challenge of finding staff to find, pack and deliver orders. The top three challenges facing supply chain executives, as identified […]
Estimote Mirror combines smart beacons with TV displays
Smart beacons are currently limited to displaying personalized or relevant data on the smartphone, but that might not be the case for much longer. Estimote, a leader in beacon tech, has launched the Mirror, a beacon that connects to TV displays. A retailer can connect the Mirror to a TV through HDMI and USB, usually […]
Launching an IoT product in 3…2…1
The promise of the IoT is making it extremely attractive for product companies looking to innovate, differentiate and create new revenue streams for their business. Building a connected product is certainly hard, but launching an IoT product and getting it to market can be even harder. The loT landscape today is complex and very noisy. […]
Selfridges starting to connect to IoT product line
London’s high-end department chain Selfridges will begin experimenting with an Internet of Things zone at its flagship Oxford Street store. Electronic products distributor Bullboat will be in charge of stocking the zone, which is located on the ground floor of the famous store. It intends to make the zone an “experience” for shoppers, teaching them […]
The Commerce of Things is coming to a retailer near you
Imagine a time when your retail purchases are curated, refined and personalized by your previous purchasing habits. You receive a package of ink in the mail when your printer runs low and a new toothbrush head just before it’s time to change yours. This is the Commerce of Things, according to James Gagliardi, Vice President of […]
How IoT is changing the fashion retail experience
It’s plain to see that emerging technology has changed the retail experience beyond recognition. We can shop on the internet anywhere, and at any time, without a physical cash transaction and have it delivered to us in what can feel like the blink of an eye. In times where retail fashion can be bought in […]
Will wearables replace gym memberships for corporate wellness?
Market intelligence firm Tractica says wearables might be the next craze for the enterprise and industry sectors, as more businesses start to launch corporate wellness programs and integrate wearables into everyday work. Sales in the sector are expected to skyrocket from 2.3 million in 2015 to 66.4 million in 2021, according to Tractica. It sees corporate […]
Is retail sector ready for IoT investments?
The Internet of Things (IoT) is set to change a lot of industries, but retail might see the largest investments as businesses look to reduce labor costs, improve sales, and draw customers back to the store. Retailers have already started investing in IoT, using Internet beacons to offer free Wi-Fi in stores in exchange for […]
5 Trending Markets That Are Capitalizing On Virtual Reality
Real industries that are grabbing hold of the virtual.
Apple’s Control Issues May Hit New High—By Redesigning Third-Party Packaging
New ultimatum: Get the Apple treatment or get out of the store.