Retailers have to get with the times if they want to compete in the online marketplace. That means evolving to meet customer needs, managing change, and matching the pace of modern consumers. Luckily, there’s a whole world of IoT opportunities available to retailers. There are options for customer engagement, process optimization, and internal audit tools […]
I'm the lead content creator at WorldAPP, the company behind Form.com and Key Survey. In my previous life as a freelancer, I offered an array of services as a blogger, media producer, and copyeditor. I have a culinary arts degree from Le Cordon Bleu, I founded my own marketing company called Metaflow Media, and I have an undergraduate degree in American History.