IT leaders have been some mighty unsung heroes of the COVID-19 pandemic. When social distancing required millions of Americans to work remotely — IT managers were the ones who made it all possible. The IT Managers kept the economy afloat and created a sense of normalcy amid unprecedented circumstances. We need to thank them — […]
Tag Archives: Chatbots
6 Futuristic HR Technology Trends Amid COVID-19 Crisis
Businesses are quickly adapting to the COVID-19 reality where HR technology has made the greatest influence to do so. COVID-19 has accelerated the evaluation, training, and implementation of HR tech trends in businesses of all sizes. The HR team is actively involved in adopting innovative technologies at all levels like – recruitment process, employee engagement […]
Travel Industry Building its Immunity with Artificial Intelligence
The science and art of Artificial Intelligence (AI) has already racked up vital transformations in varied industries. And the travel industry is no exception to many business verticals affected by AI. No doubt, the context of AI cannot be precisely defined. Here is information about the travel industry building its immunity with artificial intelligence. Artificial […]
Man or Machine? For Better Customer Service, Use Both
People want to deal with real people, and they always will. But that doesn’t mean automation technologies can’t play a role.
IT Trends of the Future That Are Worth Paying Attention to Today
Every year, the Future Today Institute publishes a report on the IT trends of the future, which will affect various sectors of the economy. In 2019, the number of innovations mentioned in the forecast almost doubled compared with the previous year. Technologies are being developed faster and faster. In order for your business to keep […]
Prodigious Customer Service: Live Chat vs Chatbots
The world of business has changed. Technological has prepared a smooth landing surface for customers where they can choose the business they want to go along with. Will there be better, even prodigious customer service with live chat or with chatbots? First the internet, then digitalization, and now the ascent of future-techs like artificial intelligence, […]
How Tech Can Help Your Business Do More With Less
To get the best business results, you’ll need to prepare your company to take advantage of emerging tech. After all, change can be hard — especially for employees who don’t necessarily see it coming.
Top 3 Healthcare Chatbots to Stop You from Googling Symptoms Online
We all did this; we all regretted. There’s a cast-iron rule we all tend to break — if you feel unwell, don’t search for your symptoms online. On the other hand, you can’t just book an appointment whenever an occasional headache, itch, or numbness in limbs hits. Healthcare chatbots are a happy middle ground for […]
How eCommerce Businesses can Take Advantage of AI
In the last year, the eCommerce industry has expanded by over 25 percent, and this boom is projected to continue. With such a wealth of eCommerce businesses, and competition set to become even more fierce, staying visible and relevant has never been such a challenge for online retailers. The advent of artificial intelligence (AI) has […]
A Look at the Future of Chatbots in Customer Service
There has been a lot of progress within the customer interaction space. This includes both in the skill sets for customer service personnel, and in the development of chatbots that mimic human conversations. The chatbots are built upon artificial intelligence technologies. Massive paradigm shifts have already occurred in how customers interact with businesses, and now chatbots […]
Meet the AI-Chatbot Bandwagon Which Shows no Sign of Slowing Down
Anybody walking on the street can identify how technology is changing at a whiplash-inducing pace. But do you know what the worst part is? Which of these technologies specifically are about to hit big. AI, machine learning, augmented reality, chatbots, have not just grabbed headlines — but are successfully infiltrating every aspect of our world. […]
Top 10 Actionable Ways To Optimize mCommerce with Artificial Intelligence in 2018
Google is probably one of the most active tech giants when it comes to Artificial Intelligence. In their most recent I/O, they probably demonstrated how to nail down a turing test. For those who missed it, here’s a sneak peek: If such disruptive and moot evolution in Artificial Intelligence are not an effort […]