HR tech trends

6 Futuristic HR Technology Trends Amid COVID-19 Crisis

Businesses are quickly adapting to the COVID-19 reality where HR technology has made the greatest influence to do so. COVID-19 has accelerated the evaluation, training, and implementation of HR tech trends in businesses of all sizes. The HR team is actively involved in adopting innovative technologies at all levels like – recruitment process, employee engagement […]

Travel Industry Building its Immunity with Artificial Intelligence

The science and art of Artificial Intelligence (AI) has already racked up vital transformations in varied industries. And the travel industry is no exception to many business verticals affected by AI. No doubt, the context of AI cannot be precisely defined. Here is information about the travel industry building its immunity with artificial intelligence. Artificial […]

Prodigious Customer Service: Live Chat vs Chatbots

Prodigious Customer Service: Live Chat vs Chatbots

The world of business has changed. Technological has prepared a smooth landing surface for customers where they can choose the business they want to go along with. Will there be better, even prodigious customer service with live chat or with chatbots? First the internet, then digitalization, and now the ascent of future-techs like artificial intelligence, […]

How eCommerce Businesses can Take Advantage of AI

In the last year, the eCommerce industry has expanded by over 25 percent, and this boom is projected to continue. With such a wealth of eCommerce businesses, and competition set to become even more fierce, staying visible and relevant has never been such a challenge for online retailers. The advent of artificial intelligence (AI) has […]

A Look at the Future of Chatbots in Customer Service

There has been a lot of progress within the customer interaction space. This includes both in the skill sets for customer service personnel, and in the development of chatbots that mimic human conversations. The chatbots are built upon artificial intelligence technologies. Massive paradigm shifts have already occurred in how customers interact with businesses, and now chatbots […]