ReadWriteWeb presents exclusive embedded video of the Dreamforce 2011 conference in San Francisco, with running commentary by Scott Fulton. Salesforce.com CEO Marc Benioff leads the festivities, and he's beginning by driving home the message that PCs have held users back the way Hosni Mubarak and Muammar Khadafi held back Egypt...
If you want something more capable than Hootsuite to handle your social media marketing, then you might want to take a closer look at what Pardot's Marketing Automation service provides. The marketing automation platform has gotten some new social media features that complement its existing tools for handling CRM integration,...
If you've seen the ReadyTalk conferencing platform at work, you know it has one key feature that distinguishes it quite well over certain conferencing competitors: It can run entirely in Flash. That means it's not bound to Java, and up to now, it's meant that ReadyTalk runs well with minority...
Last year, financial analysts took note of the steepening share decline by SAP in the CRM software market, with the other three major players - Salesforce.com, Siebel (Oracle), and Microsoft Dynamics - reaping the benefits. This week's buzz around the Dreamforce 2011 conference in San Francisco (which formally gets under...
Perhaps the most successful business application in the last decade to have emerged outside of Microsoft - in fact, as a direct competitor to Microsoft - is the cloud-based, database-driven juggernaut known as Salesforce.com. Its Force.com platform is successfully luring both fresh, new software developers and established applications builders, with...
Next week the Appquest 11 contest will showcase four different Salesforce.com CRM add-on apps and anoint the winner. We are profiling each of the finalists and today we'll talk about IActionable's Engage. We wrote earlier about another gaming app that is a finalist, Bunchball's Nitro, here.Engage is similar to Nitro...
Earlier this week Oracle took the wraps off of Oracle VM 3. Oracle's Adam Hawley, senior director of product management, says that Oracle VM 3 is ready to roll out across the entire data center, and not just for managing Oracle's applications.Oracle VM 3 doesn't quite have the same name...
Future Simple's PipeJump is attempting to pry its way into the crowded CRM market space, and the latest enhancements to its PipeJump sales tracking app may prove to be the right moves. The service, which aims for the lower end customer, has been signing up 250 accounts per month and...
If you're looking for new, but obvious, ways to cut government waste, try this: According to a cloud computing strategy report last February by U.S. Chief Information Officer Vivek Kundra, government information systems today may be using less than 30% of their available server capacity. And while trying to take...
Channelinsight has announced the latest in its SaaS-based CRM-add on tools, this one called Lead to Ship Opportunity Management for the Channel, and will be demonstrating it at the end of the month at Salesforce's Dreamforce show at the San Francisco Moscone Center. The new product is used by channel...
BitNami's Cloud Hosting has gotten just a bit better with five new features announced today. What's new? OpenID support, password reset and better notifications about estimated costs for a start.BitNami is not a cloud provider, but instead makes managing applications on Amazon's Web Services much, much easier. BitNami Cloud Hosting...
Some of you busy Facebooking, Tweeting and Plussing may not remember the time when blogging rocked the world. Not so many years ago, blogging software caused a revolution in media lead by people like Evan Williams, Dave Winer, Meg Hourihan and the Trott family.When the number of publishers and media...
In our continuing tradition of rounding up new mobile application releases we found interesting and/or exciting over the past month, we present you with this new list of apps for July 2011. This month, we found a lot of great new iPhone apps, some Android and tablet apps, and a...
As IT becomes more consumerized and cloud computing becomes more of a reality, the app itself is becoming almost irrelevant across enterprises. As the desktop PC model has morphed into the network, and as the network has become just another extension of the Internet, it is all about the API,...
Assistly, a social CRM and help desk software-as-a-service, announced version 2.0 of its product this week, including a new freemium pricing model. Your first Assistly user is now free, with no limitations. It costs $1 an hour for additional part-time agents or $49 a month for each full-time agent with...
Inmagic is launching an idea management system called IdeaNet this week, claiming to deliver the "right mix of culture, process, and tools to support open and fluid lines of communication across organizational communities and silos." That's quite a mouthful, not to mention a lot of Big Ideas right there. IdeaNet...
For small businesses and startups, the selection of Web-based tools available for things like communication, productivity, finance and IT is seemingly limitless, with new products launching left and right each week. In a recent survey, business app advice startup BestVendor asked 550 startup executives and managers which tools they most...
IntellectSpace announced this week ProspectVisual, another tool that can help integrate your social graph with your existing contact and customer relationship managers. The service doesn't come cheaply: pricing starts at $2500 per seat per year, although quantity discounts are available. But the level of integration is impressive.Like OpenXchange, Nimble and...
Yesterday Cisco announced that it will lay off 6,500 employees and sell a manufacturing plant in Juarez, Mexico to Foxconn to shave off an additional 5,000 employees. This follows Cisco's decision to discontinue its Flip camera products and its Eos video/social platform.It wasn't long ago that Cisco was expanding into...
One of the issues facing social business and social CRM strategies is the issue of whether customers want to use social media as means for getting customer support. As of now, the phone is still the most common way to provide support. But would customers be willing to engage in...
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