Home Microsoft Edge uninstall guide vanishes after backlash over misleading information

Microsoft Edge uninstall guide vanishes after backlash over misleading information

TLDR

  • Microsoft’s uninstall guide for Edge misleads users, promoting the browser instead of removing it.
  • The page initially misdirected users to Edge’s benefits, not giving uninstallation instructions.
  • Microsoft faces claims of monopolizing search results and restricting browser choices on Windows.

If you’re not a big fan of Microsoft Edge, you’ve probably tried looking up ways to get rid of it. And sure enough, if you search for how to remove the browser, you’ll come across an official Microsoft page that promises to tell you everything you need to know. Except it doesn’t. The page doesn’t say anything about uninstalling it, which makes it feel like a bit of a sneaky bait-and-switch.

According to Windows Central, however, the page has been taken down after receiving backlash. The tech giant had recently put out a new “uninstall document.” But instead of explaining how to remove Microsoft Edge from your PC, it just compared Edge to Google Chrome with a checklist of features, basically trying to convince you to stick with Edge. So instead of helping people uninstall the browser, it did the opposite of what you’d expect from a guide about removing an app. Now, it just directs users to a generic page about the browser.

Search results on browsers for uninstalling Microsoft Edge

If you search “How to uninstall Microsoft Edge” on Bing, one of the top results is a page from Microsoft itself. The search results read: “Learn how to uninstall Microsoft Edge from your device but be aware of the features and benefits you will lose. Compare Microsoft Edge with other browsers and see why it is the smarter choice.”

A Google search result for "Uninstall Microsoft Edge" from Microsoft's official website. The title reads "Uninstall Microsoft Edge | Microsoft Edge." The description states that users can learn how to uninstall Microsoft Edge but warns about the features and benefits they will lose. It also promotes Edge as the "smarter choice." The result includes tags like "Microsoft Windows," "Uninstall Microsoft Edge," and "Windows 10," along with the Microsoft Edge logo.
Bing directs users to the same Microsoft web page. Credit: Bing / ReadWrite

On Google, there appeared to be a different result: “Trying to uninstall Microsoft Edge from Windows 10, Windows 11, or other systems? Discover the features and functionalities you’ll miss without it.” At the time of writing, it was no longer available.

No matter what link you clicked, you would end up on the same Microsoft page. Instead of telling you how to uninstall Edge, the page went on about all the benefits of using it. It talked up its AI features and how well it integrates with Windows. But if you were looking for actual instructions on removing Edge, you would not find them anywhere in the article. Still, Microsoft hasn’t provided any actual steps on how to uninstall Edge from Windows 11.

Microsoft faces claims of monopolising search results

Microsoft has been called out for trying to push people toward using Bing instead of Chrome. Their Bing Wallpaper app not only installs Bing Visual Search but also “reminds” you to switch your default browser to Edge.

And just last week, people noticed that if you search for Google’s Web Store through Bing in Edge, you’ll get a prompt encouraging you to stick with Edge instead.

If you’re actually looking to uninstall Microsoft Edge, you can try right-clicking it and selecting “Uninstall.” But there’s a catch as this only works if you’re in the EU. If you’re in the US or elsewhere, you’ll have to use more drastic methods to remove it. In November, ReadWrite reported that Google, Opera, Vivaldi, and several other companies united to form the Browser Choice Alliance, alleging that Microsoft was restricting web browser options on Windows.

ReadWrite has reached out to Microsoft for comment.

Featured image: Canva / Microsoft

About ReadWrite’s Editorial Process

The ReadWrite Editorial policy involves closely monitoring the gambling and blockchain industries for major developments, new product and brand launches, game releases and other newsworthy events. Editors assign relevant stories to in-house staff writers with expertise in each particular topic area. Before publication, articles go through a rigorous round of editing for accuracy, clarity, and to ensure adherence to ReadWrite's style guidelines.

Suswati Basu
Tech journalist

Suswati Basu is a multilingual, award-winning editor and the founder of the intersectional literature channel, How To Be Books. She was shortlisted for the Guardian Mary Stott Prize and longlisted for the Guardian International Development Journalism Award. With 18 years of experience in the media industry, Suswati has held significant roles such as head of audience and deputy editor for NationalWorld news, digital editor for Channel 4 News and ITV News. She has also contributed to the Guardian and received training at the BBC As an audience, trends, and SEO specialist, she has participated in panel events alongside Google. Her…

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