If you’re one of the lucky ones to receive an Alpha key for Delta Force: Hawk Ops, you’ll obviously want to jump straight into some new FPS goodness.
However, a lot of prospective players are encountering a pesky error when trying to access the game.
The notice that most are receiving is ‘Failed to get the branch list’ and here we’ll explain the causes of this as well as potential fixes so you can get into the Test.
What is Delta Force: Hawk Ops Failed to get the branch list?
The Delta Force: Hawk Ops Failed to get the branch list error seems to be plaguing those who are launching the game for the first time after securing the all-important Alpha key.
It is completely preventing players receiving the error from getting into the game, even though they have the permissions to do so.
It appears that it is affecting Twitch Drop keys for the most part so if you got your access by other means, you may be spared.
At this moment in time, there’s no real explanation for why this is popping up but what we do have is that the developers have acknowledged the issue and are working on it.
Potential Delta Force: Hawk Ops Failed to get the branch list fixes
Now, if you’re part of the crowd that has the Failed to get the branch list error, there are some things you can do which could bypass the problem.
First on the potential fixes list is to ensure you’re trying to play the game with the account that received the key.
This might seem like a no-brainer but the key that you will have received for the Alpha is specifically tied to it, so any other account you have will just not work.
Following this, if you’re still getting the error, you may even be able to rectify the issue by doing the old log out and log back in trick.
This has worked for a variety of people and could be just the ticket to get the game to marry up to your account.
And finally, the simple reason why the failed to get the branch list may be popping up is simply because the playtest has in fact ended.
Obviously there is no fix for this and you’ll just have to wait for those servers to open up again.
