Today, Nimble launches a missing piece of the Web. The 2.0 version of its relationship management software is now available, and it’s free for individual users. Nimble consolidates your social network contacts and activity. It helps busy people stay in touch with contacts or customers wherever they’re active.
The public beta launched in March 2011 and has racked up 30,000 registered users at 2,800 companies since then. But the most attention-grabbing number is that the average user spends nearly three hours per day using it. Those are hours Nimble users aren’t spending jumping between disconnected inboxes across various networks. Nimble lets them manage their contact and customer relationships in one unified place.
Nimble 2.0 has an all-new UI. It tracks your social interactions from Twitter, Facebook, Google+, Skype, Foursquare, LinkedIn and more, all in one stream. It also unifies that dang red notification number across your various networks.
Messages can be sent on any of those services, as well as email, all within Nimble. It lets you consolidate all those networks’ annoying email digests into one message, which the Nimble user controls. It now includes Facebook brand pages and Google+ contacts, and it integrates with a bunch of outside services for reaching customers.
It connects to Wufoo forms, MailChimp email campaigns and HubSpot inbound marketing leads, so you can spot new people right away, connect with them, and save their contact info. Once a contact is saved to Nimble, the user can add notes, events and custom info related to that person.
And that’s the free version.
For $15 per user per month, businesses and multi-user teams can share one set of contacts. It’s like a shared Outlook address book, except it tracks those contacts across various social networks. At any time, anyone on the team knows where a contact or customer stands, who on the team is in touch with them and so forth. Tasks can be assigned to team members within Nimble, so everyone knows who’s responsible.
Nimble 2.0 also adds privacy settings for messages, so communications between one team member and a contact in Nimble don’t have to be shared with everyone.
If you have to maintain lots of online relationships across various networks, you need a tool like this. Nimble is geared towards businesses who value personal relationships with their clients and associates.
Nimble is free for individual users. The first 200 ReadWriteWeb readers to sign up here will get free access to the business version of Nimble for 90 days. If you try it out, let us know what you think in the comments.
