The focus has shifted from profits to customer experience. Businesses realize that delivering better customer experience leads to loyalty, referrals and more sales. One tool that every business should have if it aims to deliver a superior experience to customers is omnichannel contact center software. Do businesses really need omnichannel contact center software? As the […]
Digital Marketing Executive
I am a Digital Marketing Executive at Ecosmob Technologies Pvt. Ltd. I hold spectacular skills in the field and has been diving into the field for 1 year. I am also curious about the technology updates and loves to pen down his thoughts about the same. In the tenure, I prepared a Social Media Marketing strategy following SEO tactics.