There’s no doubt that AI has usurped big data as the enterprise technology industry’s favorite new buzzword. After all, it’s on Gartner’s 2017 Hype Cycle for emerging technologies, for a reason. While progress was slow during the first few decades, AI advancement has rapidly accelerated during the last decade. Some people say AI will augment humans and […]


The Role of AI in Assisting Customer Experience
To track all of the most relevant companies in the Intelligent Assistance ecosystem, refer to the “Intelligent Assistance and Bot” landscape provided by VB Profiles and Opus Research. From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the last few years jumped into […]

What does GDPR European Union law mean for your business?
Today’s consumers are more powerful than ever before, and get every bit of information that they can before they make a purchase. The Internet is helping them greatly, and most of the buying is done online. The pace is so rapid that it won’t be long before online purchases are more common than offline ones. […]

3 key drivers of Booking.com’s financial innovation
Big data and related technology are transforming the way businesses approach data analysis. While the sheer volume of data from its disparate sources have made data analysis and the process of extracting insights a challenging task for businesses, there are a few data-driven companies that can give us inspiration and direction. Booking.com has always been at the forefront of technology. Owned […]

Can machine learning secure your competitive advantage?
Business dynamics are evolving with every passing second. There is no doubt that the competition in today’s business world is much more intense than it was a decade ago. Companies are fighting to hold on to any advantages. Digitalization and the introduction of machine learning into day-to-day business processes have created a prominent structural shift […]

5 ways businesses can cultivate a data-driven culture
The pressure on organizations to make accurate and timely business decisions has turned data into an important strategic asset for businesses. In today’s dynamic marketplace, the ability for businesses to use data to identify challenges, spot opportunities, and adapt to change with agility is critical to its survival and long-term success. Therefore, it has become […]

How to start incorporating machine learning in the enterprise arena
The world is long past the Industrial Revolution, and now we are experiencing an era of Digital Revolution. Machine learning, artificial intelligence, and big data analysis are the reality of today’s world. I recently had a chance to talk to Ciaran Dynes, Senior Vice President of Products at Talend and Justin Mullen, Managing Director at […]

How digital transformation starts with the customer experience
I attended the interview with Nick Drake, Senior Vice President, Direct to Consumer at T-Mobile and Otto Rosenberger who serves as CMO at the Hostelworld Group at the Adobe Summit. The key takeaway of the entire session was that customer experience is the beginning and the core of digital transformations – it is where it […]

Will data analytics transform our healthcare system?
Big data analytics are entirely transforming business paradigms. Automated databases are enabling businesses to perform mundane tasks more efficiently. And, the commercial sector isn’t the only area to benefit from data analytics. Its impact is widespread and is being seen across many different sectors, including healthcare. Access to healthcare facilities is a basic, human need. […]

How artificial intelligence will transform IT operations and devops
To state that DevOps and IT operations teams will face new challenges in the coming years sounds a bit redundant, as their core responsibility is to solve problems and overcome challenges. However, with the dramatic pace in which the current landscape of processes, technologies, and tools are changing, it has become quite problematic to cope […]

How to become an omni-channel, data-driven retailer
In today’s digital age where customers are as likely to buy a product from an e-commerce website as from a brick and mortar store, delivering a seamless and value-adding shopping experience has become more important than ever before. The multiple shopping channels available to customers and the competition posed by other retailers have made it […]

How machine learning is revolutionizing digital enterprises
According to the prediction of IDC Futurescapes, two-thirds of Global 2000 Enterprises CEOs will center their corporate strategy on digital transformation. A major part of the strategy should include machine-learning (ML) solutions. The implementation of these solutions could change how these enterprises view customer value and internal operating model today. If you want to stay […]

How the transformation of the automotive industry is IoT-driven
Of all the industries that the Internet of Things (IoT) has influenced, the automotive industry — with its connected car — seems to remain particularly successful at capturing the interest of consumers. From predictive maintenance of vehicles to smart cars that can offer you advice regarding parking reservations, today’s connected car comes equipped with a […]

How IoT is disrupting the world around us
Internet of Things (IoT) is changing the world around us. This may look like a bold statement to many, but that’s the truth. From elevators to planes, there will be 30 billion connected devices in the next three years. Clearly, IoT is moving fast, and tech giants are taking bold measures to constantly push the […]

With new ecosystems, is the future bright for banking?
Next year is likely to be a game-changing year for the banking and finance sector. As the General Data Protection Regulation (GDPR) and Revised Payment Service Directive (PSD2) are implemented across the European Union, the exclusive control of banks and other financial institutions on financial data of their customers is about to end. These new […]