ravit lichtenberg from ustrate

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10 Ways Social Media Will Change in 2011

10 Ways Social Media Will Change in 2011

With more than 550 million people on Facebook, 65 million tweets posted on Twitter each day, and 2 billion video views each day on YouTube?, social media has become an integral part of our connected lives. But this is just the beginning.
For the past two years, I have been forecasting the evolution social media will undergo. Key trends for 2010…

10 Ways Social Media Will Change In 2010

10 Ways Social Media Will Change In 2010

This time last year, I wrote about the 10 ways social media will change 2009, and while all predictions have materialized or are on their way, it has only become clear in recent months how significant of a change we’ve seen this year. 2009 will go down as the year in which the shroud of uncertainty was lifted off of social media and mainstream…

Enterprises and Social Media: 5 Must-Haves

Enterprises and Social Media: 5 Must-Haves

Corporations know that their relationships with customers are drastically changing as a result of the new capabilities made possible by Web 2.0 and social media. Customers increasingly expect to engage with brands instantaneously and satisfactorily. They no longer tolerate long delays in response, live operators buried down the 1-800-line call…

10 Ways Social Media Will Change in 2009

10 Ways Social Media Will Change in 2009

“Social media” was the term du jour in 2008. Consumers, companies, and marketers were all talking about it. We have social media gurus, social media startups, social media books, and social media firms. It is now common practice among corporations to hire social media strategists, assign community managers, and launch social media campaigns, all…