Etacts, an email add-on that layers social network profiles, conversation history and other relationship management information on top of your email conversations, announced abruptly this morning that it is shutting down its service, deleting all customer data at the end of next month and has "decided to pursue other opportunities."...
A Google Enterprise Blog year-end post takes a look at the most popular apps of 2010 in the Google Apps Marketplace. If you've been watching the "Top Installed" list on the Marketplace for a while, this list probably won't surprise you. The top three categories were: Project Management, CRM and...
In 2010, it felt like the flurry of new startups and Web tools only accelerated, with more and more products popping up every week. For business owners, it's not always easy to stay on top of it all, let alone take each of these new offerings for a spin to...
The Westcon Group is a distributor of equipment data, voice and video network and data center security technology. The company decided two years ago to adopt virtualization. In doing so, the company closed its two data centers in London and New York and started building a brand new one in...
We started this week's roundtable with a discussion of the top 10 tech trends to watch for the upcoming decade. The trends include Cloud computing, outsourcing, social Web, vertical and local Web, smartphones and tablets, online advertising, online video, online gaming, e-books, and bootstrapped entrepreneurship. You can find details in...
We chose our top 10 services based upon what trends bubbled in 2010 and the companies and organizations that responded or even set the tone for the overall market.We looked at the entire landscape but with a particular focus on platforms.Platforms provide infrastructure and serve as developer ecosystems. Platforms are...
Zendesk announced this week that it has secured $19 million in Series C funding. The company, which powers the help desks for companies like RackSpace and Twitter, has now raised over $25 million. Also, Zendesk just launched new features for its Salesforce.com integration that will bring improved analytics capabilities to...
Salesforce.com announced Force.com 2 today, which clarifies Force.com's role as the umbrella service under which all of Salesforce.com's development services fall under. The Force.com line-up includes Appforce, Siteforce, VMforce, ISVforce, Heroku (which Salesforce.com just acquired) and Database.com."First we pulled the top off Salesforce.com and made Force.com available. Now we're pulling...
Microsoft, Oracle and SugarCRM have all launched campaigns to convert Salesforce.com customers this week at Dreamforce. Will billboards, Segways, discounts and carolers (yes, carolers) be enough to sway users? Let's a take a look at what's going on.SugarCRM: Discounts and What Else?SugarCRM has people on the street outside the Moscone...
FinancialForce.com announced today an agreement today to purchase Appirio's Professional Services Enterprise product. FinancialForce.com is a provider of accounting and back office solutions for Salesforce.com's Force.com platform. PS Enterprise is a web-based product built on Force.com for professional services teams to manage "people, projects, customers and transactions." This will give...
Salesforce.com will announce its new hosted service Database.com today at its Dreamforce in San Francisco. Database.com is a stand-alone service available via its SOAP and REST APIs to any language on any platform or device. - not just Force.com developers. Database.com will be generally available in 2011 and, like Force.com,...
This year enterprise 2.0 went from being a fringe idea to being mainstream as CIOs started asking "how?" instead of "why?" Big name vendors entered the marketplace with new products and existing vendors released new versions with innovative new features.We chose to break up the enterprise products of the year...
Dreamforce, Salesforce.com's annual user conference, is next week and the related announcements are starting to roll in. This week we're seeing an upgrade to Zuora's cloud billing system, a new "virtual private SaaS" product for Salesforce.com and three new Force.com Labs apps. All these new tools are now available in...
Salesforce.com announced this morning that it has hired its first chief scientist: former BT chief scientist JP Rangaswami. Rangaswami will be focused on evangalizing Salesforce.com's solutions to European customers and will also contribute to the company's overall product strategy. Rangaswami brings several years of experience as an enterprise CIO as...
Acoustic archaeology is a burgeoning field of inquiry into the past. The discipline seeks to understand how sound played a role in a given culture, using the artifacts of that culture and to abstract and reproduce sound from their artifacts. Also called archaeoacoustics, earlier explorations seems to have been a...
Forrester recently found that among the 5,519 information workers the firm polled in US, Canada, the UK, France, and Germany, only 27% would recommend their employer's products or services to a friend or family. The results are discussed in a new report and a blog entry by analyst Matthew Brown....
Every week we see more new tools and updates to existing products than we have time to write about. But here are a few product updates that are worth your attention, briefly noted: Google is upping its limits on shared contacts, Zendesk is adding Twitter monitoring, Kapow has a new...
We've covered SimplyBox, the enterprise social software that can either embed itself into or overlay itself on top of any other application, in the past. Now the company is preparing to release "Fragmentation," a feature that will reverse the process by letting SimplyBox users take "fragments" of other applications and...
Salesforce.com CEO Marc Benioff reportedly told analysts today that the company will announce a free version of its enterprise activity stream product Chatter at the annual Dreamforce event in San Francisco next month. The revelation came in a conference call with financial analysts to discuss the company's third quarter financial...
Keeping up with every RSS feed item and tweet is hard enough for anybody, let alone someone trying to run a business. That's why at the end of every week, ReadWriteBiz rounds up the week's most important tech news and insights for small and medium-sized businesses.On Tuesday, Fortune magazine writer...
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