Internet of Things in Retail: What’s in it for Retailers

Internet of Things is transforming and revolutionizing every aspect of our lives. Be it leisure, business, retail or healthcare, almost every industry is settling to adopt new technologies and IoT is no exception. According to McKinsey an estimated of 20 to 30 billion connected devices will be available by 2020 with a total worth of […]

The Role of AI in Assisting Customer Experience

To track all of the most relevant companies in the Intelligent Assistance ecosystem, refer to the “Intelligent Assistance and Bot” landscape provided by VB Profiles and Opus Research. From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial Intelligence (AI) has during the last few years jumped into […]

Why many major American companies have struggled in China: Amazon

This article is part of a series about the importance of cross-cultural design, other installments of which have been published  over the last month. Before mentioning anything about Amazon, the scale of its problem must be described. In 2014, after disappointing results for their business in China, Wolfe Research Analyst Aram Rubinson estimated that Amazon […]

Here are the 6 major trends for IoT in 2016

The Internet of Things is moving from futuristic to commonplace. The huge amount of active devices in 2020, projected by IDC, Gartner, and Juniper, don’t seem as colossal as they did at the start of the year, due to a variety of ambitious and successful IoT projects. IoT has been most effective in the industry, […]

How can robotics bring real innovation to the warehouse experience?

E-commerce is challenging the retail environment in many ways from fitting rooms to customer relations. Then there’s the challenges before products even hit the store, as warehouses full of goods struggle are faced with the challenge of finding staff to find, pack and deliver orders. The top three challenges facing supply chain executives, as identified […]

selfridges-smartech

Selfridges starting to connect to IoT product line

London’s high-end department chain Selfridges will begin experimenting with an Internet of Things zone at its flagship Oxford Street store. Electronic products distributor Bullboat will be in charge of stocking the zone, which is located on the ground floor of the famous store. It intends to make the zone an “experience” for shoppers, teaching them […]