Robots have become commonplace in many aspects of life including health care, military and security work. Yet until recently little thought has been given outside of academic circles to the ethics of robots. Silicon Valley Robotics recently launched a Good Robot Design Council — which has launched “5 Laws of Robotics” guidelines for roboticists and academics — on […]
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Are Robots Replacing Humans In Customer Care?
You may have heard the news lately from Guangzhou, China about the firing of robots as waitstaff. Out of three restaurants that used robots to serve customers, two have closed and the third fired its robot workers. The reasons? The robots couldn’t effectively handle soup dishes, often malfunctioned, and had to follow a fixed route that […]