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Beyond the Call Center – Crowdsourced Customer Support in the Cloud

Customer Service operations have undergone some heavy changes in the last few years. To save...

tim hastings 16 years
Web
Dilemma: Cloud Computing Is Disrupting Microsoft Office 2010 and its Profit Margins
alex williams 16 years
Work
CEO Eric Schmidt at World Mobile Congress: Google’s Future is in the Enterprise
alex williams 16 years
Cloud
Investing in the Cloud: Trending Topics for a New Fund
mike kirkwood 16 years
Mobile
The Incredible Story of Scott Kveton: Linux, Firefox, Bacon & iPhones
marshall kirkpatrick 16 years
Social
If Love is About Communication, Why is Facebook Holding Back?
marshall kirkpatrick 16 years
Web
How I Loved, And Lost, an Aardvark
marshall kirkpatrick 16 years
Social
Facebook Wants to Be Your One True Login
mike melanson 16 years
Web
How Google Buzz is Disruptive: Open Data Standards
marshall kirkpatrick 16 years
Web
Amazon Simple Storage Service – Not So Simple Anymore
tim hastings 16 years
Social
The Man Who Looked Into Facebook’s Soul
marshall kirkpatrick 16 years
Web
Survey: How Kids 12 & Under Use Web Technology
richard macmanus 16 years
Web
Facebook and the Future of Free Thought
marshall kirkpatrick 16 years
Web
Walking Among Giants: Who Wins With Virtualization?
mike kirkwood 16 years
Social
Facebook Could Become World’s Leading News Reader (Sorry Google)
marshall kirkpatrick 16 years
Web
In Networks We Trust? Sure, But Privacy Is Another Matter
mike kirkwood 16 years
Social
Privacy, Facebook and the Future of the Internet
marshall kirkpatrick 16 years
Web
5 Reasons to Wait for iPad 2.0
sarah perez 16 years
Web
Augmented Reality: Heaven or Hell?
marshall kirkpatrick 16 years
Web
The Collaborative Cloud: Battle for the Inbox
mike kirkwood 16 years

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