According to a recent Gartner survey, almost a third of fitness tracker or smartwatch owners end up ditching them. The survey studied about 9,000 users from the U.S., Australia and the U.K. Reasons for the dropped tech use vary from wearables breaking, to just becoming bored of them.
“Dropout from device usage is a serious problem for the industry,” said Angela McIntyre, Gartner research director. “The abandonment rate is quite high relative to the usage rate.”
According to McIntyre, it is time for wearable devices to get creative and offer consumers something they cannot typically find on their IPhones or Android handsets.
“To offer a compelling enough value proposition, the uses for wearable devices need to be distinct from what smartphones typically provide. Wearables makers need to engage users with incentives and gamification,” she explained.
As it stands, the smartwatch adoption rate is only 10 percent. However, fitness wearables have reached the early mainstream categorization, sitting at 19 percent. Virtual reality headsets like the Oculus rift are currently at 8 percent.
Most owners of fitness trackers and smartwatches tend to buy their own. Thirty-four percent of fitness wearables are given as gifts, and only 26 percent of smartwatches, such as Apple Watches, are gifted.
Most users wear their health tracking devices all day, yet not all enjoy putting them on. Fitbits and other health monitoring gadgets are also more popular in the U.S. than in Australia. They are a bit more popular in Australia than they are in the U.K.
And looks could also be part of the problem
Of those surveyed by Gartner, 29 percent believe fitness trackers are ugly. Finding one that looks nice can be costly, said Mikako Kitagawa, principal research analyst at Gartner. “Fitness tracker cases and wristbands designed by fashion brands are sold as higher-priced upgrades, which may be a barrier to purchase,” she explained.
The U.S. currently is the leader in actual smartwatch purchase rates, followed by the U.K and then Australia. A majority of owners are 44 years of age or younger, and more than half use their smartwatches on a daily basis.