IT Automation: 5 Ways To Hit The “Ugly” Stuff First

When automating IT support, it makes more sense to attack the difficult, high-value tasks first.

Section: Enterprise Author: Jonathan Crane Publish date: February 19, 2013 Interaction count: 0

Need Support for Gmail Or Facebook? Good Luck

In the world of free online services, getting support, even for critical issues, is an exercise in futility.

Section: Web Author: Matt Asay Publish date: February 13, 2013 Interaction count: 0