Articles by Kevin Kelleher

HP's Turnaround Effort Fails To Plug Leaks

Has it been only one year since Meg Whitman took the reins at HP? The latest in a daisy chain of top executives, Whitman was charged with turning the company around after years of stagnation. More and more, her efforts look like someone tirelessly bailing water out of a leaky boat. Only the ship keeps taking more water.

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E-Commerce

How eBay Turned Around a Dying Business (Secret Word: Mobile)

As Yahoo plots a new course under CEO Marissa Mayer, it may want to study what's happened with eBay in recent years. After a long and dicey effort, the online retailer has pulled off a rarity in the Internet industry: It turned around a business that many critics has written off as dying. Here's how a combination of bold product redesign and mobile…

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Amazon

Amazon Pursues Growth at the Risk of Brand Identity

It's a fundamental law of tech business: Grow or die. Few online companies are better examples of that maxim than Amazon, which has made a habit of venturing boldly into new markets. But the online retailer's recent initiatives have brought challenges, including eroding profit margins and entry into markets where it lacks leadership. Has…

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mobile

How AT&T & Verizon Learned to Stop Worrying and Love Data Hogs

If you can't beat 'em, charge 'em: Not long ago, AT&T execs criticized smartphone users as data hogs. Not anymore. With a series of new pricing plans, both AT&T and its archrival Verizon have decided that digital gluttony is good for business. Now the carriers are looking like the hogs themselves, only they're gorging not on…

Mobile Kevin Kelleher comments

Web 2.0

What's Killing the Printer Business?

The printer, once an indispensible peripheral, has become so peripheral that sales are in decline. How did the printer business reach this sorry state of affairs? Blame it on the combination of mobile devices and cloud storage.

Cloud Kevin Kelleher comments

Amazon

Amazon Gets Ready for Sales Taxes

It was a good run, and a long one: After nearly two decades of largely tax-free e-commerce, a growing number of states are forcing online retailers to collect sales taxes. Brick-and-mortar retailers will regain some of their competitive edge, but paradoxically Amazon is likely to benefit from the change.

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mobile

Tablets & PCs: One Industry or Two?

It's old news that tablets are eating the lunch of old-line PC makers, but the size of the bites can be surprising. A series of reports last week showed PC shipments flat to down, while tablets – led by the iPad – are selling more strongly than most observers expected.

Mobile Kevin Kelleher comments

Finance

Kayak Tests the Post-Facebook IPO Market

In the wake of the troubled Facebook public offering, Kayak is finally launching its own IPO into uncertain waters. The move seems especially bold during a period when other Web startups have received less-than-enthusiastic responses from investors, and when Kayak itself has seen competition from newer rivals. Its trajectory is bound to be a…

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Cloud Providers

Clearwire on the Ropes: How a Broadband Contender Can Succeed by Failing

Clearwire is a big player in a growing industry, but it hasn't made a cent of profit. The Bellevue, Wash., broadband provider has lost more than $7 billion in the past decade and recently has flirted with bankruptcy. But analysts see a paradoxical way the company could turn its losing streak into a win: Clearwire might redeem itself by selling…

Cloud Kevin Kelleher comments

RIM

RIM Reports Losses, Layoffs, and Further Blackberry 10 Delays

RIM CEO, Thorsten Heins, at BlackBerry DevCon Europe 2012 The news from Research In Motion just gets worse and worse. The maker of BlackBerry phones once dominated the smartphone market. But the rise of Apple's iPhone and a series of missteps have led the company into a period of turmoil, causing co-founders to head for the exit as the…

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HP's Turnaround Effort Fails To Plug Leaks

How eBay Turned Around a Dying Business (Secret Word: Mobile)

Amazon Pursues Growth at the Risk of Brand Identity

How AT&T & Verizon Learned to Stop Worrying and Love Data Hogs

What's Killing the Printer Business?

Amazon Gets Ready for Sales Taxes

Tablets & PCs: One Industry or Two?

Kayak Tests the Post-Facebook IPO Market

Clearwire on the Ropes: How a Broadband Contender Can Succeed by Failing

RIM Reports Losses, Layoffs, and Further Blackberry 10 Delays