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        <title>Dana Oshiro - ReadWrite</title>
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        <language>en</language>
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                <title><![CDATA[Tribal Leadership: A Review]]></title>
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Organizational leadership theories too often manifest into tedious memoirs peppered with Sun Tzu and Machiavelli quotes. The frequent outcome is subjecting teams to rewriting job priorities as <a href="http://en.wikipedia.org/wiki/Management_by_objectives">MBOs</a>, <a href=http://en.wikipedia.org/wiki/Performance_indicator">KPIs</a> or another pedantic upper management craze. When a cultural management program breeds further disillusionment, it hardly seems worth it. Naturally, when a free copy of <a href="http://www.triballeadership.net/">Tribal Leadership</a> crossed my desk I was skeptical. That being said, because <a href="http://www.zappos.com/">Zappos</a> CEO Tony Hsieh wrote the introduction and <a href=http://www.ideo.com/people/david-kelley">IDEO founder David Kelley</a> is featured, I was willing to give it a read. After all, these two leaders have clearly made strides in defining positive company culture. </p>

<p>Written by Dave Logan, John King and Halee Fischer- Wright, <a href="http://www.triballeadership.net/">Tribal Leadership</a> is a new perspective on company culture consisting of a series of "stages". This theory requires no immediate organizational overhaul and instead concentrates on a behavioral hierarchy where companies "level up" their individual employees. In short, and refreshingly, the project tools do not change; instead, the way of looking at employees within each Stage becomes the focus.</p>
<p>The strange thing about leveling up through Tribal Leadership's Stages is that it's best to keep this unspoken. While it's easy to categorize employees into particular Stages, the point here is that each individual is not a "Stage Two" personality, but rather motivated by a particular "mood" or malleable life philosophy. The idea is to empower individuals to transition through the levels of a healthier work life. Here is an outline of those levels. </p>

<h2>The Stages of Culture</h2>

<p>1. <b>Stage One Culture</b>: Here employees operate under the model that life in general is a series of disappointments. People in this stage alienate themselves from productive members of the company and fall into destructive behavior simply because they've hit rock bottom and feel as if they've got nothing to lose. It's basically the point at which people steal, embezzle or "go postal" and outlier groups at this stage are often seen as "gangs." When an employee is in this mindset it's best to encourage them to socialize with others outside of the destructive gang and to offer ways in which life in general is not simply suffering.</p>

<p>2. <b>Stage Two Culture</b>: The employees in this stage don't operate under the "life sucks" mantra so much as they operate under the "my life sucks" mantra. They feel like victims of circumstance and want the company to change but feel powerless to enact it. They form sparse dyadic (two-person) relationships lamenting their lot in life. As employees find ways to improve this situation they begin to see how their efforts matter, they reach out to mentors, and they own success in their projects. </p>

<p>3. <b>Stage Three Culture</b>: This level of employee takes pride in their work but is seen as a "lone wolf" overcoming obstacles on solo missions. Stage Three employees believe, "I'm great - and you're not." Similar to Stage Two, these individuals form a series of dyadic relationships but here, rather than complaining together, relationships are based on co-conspiracies. These relationships are competitive and information is withheld to create self-benefiting outcomes. These employees value their own contributions above those of the team. Members of academic institutions often show these tendencies. To level up through this stage, leaders focus on assigning larger group projects, emphasize the value of networks and encourage transparency for the good of the larger collective. </p>

<p>4. <b>Stage Four Culture</b>: As employees move from a Stage Three to Stage Four mindset, they must have the epiphany that their contributions to a tribe-wide objective mean more than their personal successes. Stage Four employees believe "We're great - and they're not." It's the point at which your team rallies to defeat a common enemy. At this stage, team members recognize each other's strengths and form triadic (three-person) relationships while partnering to reach shared outcomes. Here trust is not earned, but rather becomes a given. Team members become the embodiment of core values. Most functional organizations operate at this level, but in order to level up  leaders encourage networking and "triading" to expand the breadth of resources and knowledge. </p>

<p>5. <b>Stage Five Culture</b>: This group works on the "life is great" mantra in which the culture is devoid of competitors. These organizations align with a greater "noble cause" and tribal elders are seen as "brokering treaties" with other like-minded tribes. While individuals can regress into any of the earlier cultural stages, this stage is the end goal for those looking to elevate their team to a level of peak performance. </p>

<h2>Happiness is Key to Productivity</h2>

<p>The goal of "Tribal Leadership" is to help leaders move as many employees through the levels of culture as they possibly can in order to increase job performance. As with Zappos CEO Tony Hsieh's <a href="http://www.deliveringhappiness.com/">Delivering Happiness</a>, job performance is based on job satisfaction and happiness in general. Through continual assessment of priorities, creation of networks and mentorship programs, and a series of one-on-one emotional weather reports, leaders can increase happiness and productivity without forcing disruptions to the day-to-day operations. Essentially, Tribal Leadership aims to be the non-denominational <a href="http://en.wikipedia.org/wiki/Twelve-step_program">Twelve Step Program</a> for a company's recovery. To check out the book you can either <a href="http://www.triballeadership.net/audio-book">download the audio version</a> or order it via the <a href="http://triballeadership.net">Tribal Leadership website</a>.<br />
</p>
                    ]]></description>
                <link>http://readwrite.com/2011/07/05/tribal-leadership-a-review</link>
                <guid>http://readwrite.com/2011/07/05/tribal-leadership-a-review</guid>
                <category>Book Reviews</category>
                <pubDate>Tue, 05 Jul 2011 07:00:00 -0700</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[Reputation Management Services Should Practice What They Preach]]></title>
                <description><![CDATA[
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Online reputation has been measured by in-bound links through Google Ranking, RSS and feed subscribers and now, the number of social media shares on services like <a href="http://klout.com">Klout</a> and <a href="http://www.aboutecho.com">Echo apps</a>. As new reputation systems have emerged, an army of deceptive users have risen up to game them via <a href="http://www.linkadage.com/">link farms and exchanges</a>, <a href="http://www.fakenamegenerator.com/">fake profile generators</a> and most recently, <a href=http://www.seosmarty.com/how-to-create-twitter-retweet-bot/">Twitterbots</a>. </p>

<p>It's no question that social media reputation has become the influencer metric du jour, but we've yet to see an all encompassing platform that isn't gameable. Social stock market site <a href="http://empireavenue.com">Empire Avenue</a> is certainly no exception.</p>
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<p>Founded in Edmonton Canada in late 2009, the site allows users to sync their social media profiles to a Web interface and calculate a personal value and share price. From there you can buy and sell shares in companies and people on a virtual stock market based on the perceived value of their online reputations.</p>

<p>Empire Avenue users earn virtual currency and reputation points in a variety of ways including:</p>
<ol><li>by successfully forecasting and buying stock that sees an increase in social value over time;</li>
<li> by earning endorsements and recommendations; and perhaps most importantly,</li>
<li>by reaching large social media audiences. </li></ol>

<p>But just as Twitter's mainstream debut marked an increase in follower baiting and follower <a href=http://getmorepopular.com/">purchases</a>, Empire Avenue's rise in popularity has also lead to an increase in abuses.</p>

<p><div class="pullquote">Basically you're looking at chatrooms full of virtual collusion and insider trading.</div>While the company has been around for two years and last year raised a <a href="http://techcrunch.com/2010/08/12/empire-avenue-lands-200k-for-stock-market-to-measure-social-influence/">$200,000 seed round</a>, it's only recently that a large influx of in-world traders have begun gaming the system. The site's public chartroom messages display total strangers soliciting endorsements, requesting recommendations and making one-to-one stock trades of each other in order to drive up the in-site value of their brands and increase their virtual coffers. </p>

<p>Basically you're looking at chatrooms full of virtual collusion and insider trading. For an early-stage startup, this may seem like a great problem to have. It's clear that if users feel the need to cheat your system, then your company is popular enough to matter.</p>

<p>But from a reputation management standpoint, this poses a conundrum. How do you separate the wheat from the chaffe? It's suspicious that super blogger <a href="http://www.empireavenue.com/SCBL">Robert Scoble's social stock price</a> is rivaled by unknowns who've published less that a dozen pieces of popular content in their lives. As a reputation management system, shouldn't your own company strive for trust amongst its users?</p>

<p>If engagement in the form of retweets, comments and Facebook likes are the new measurement for online influencers, then Empire Avenue's intended mechanics make it literal. But in order for any reputation-based community to be meaningful, it needs to mitigate against a land grab mentality and protect itself against unsavory users. </p>

<p>For the company's sake, I hope it's able to tweak its mechanics and correct for this. After all, online reputation startups should know better than anyone that success hinges on whether or not your trustworthiness becomes viral amongst key audiences.</p>

<p>
                    ]]></description>
                <link>http://readwrite.com/2011/04/26/reputation_management_services_should_practice_what_they_preach</link>
                <guid>http://readwrite.com/2011/04/26/reputation_management_services_should_practice_what_they_preach</guid>
                <category>Digital Lifestyle</category>
                <pubDate>Tue, 26 Apr 2011 08:00:00 -0700</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[Risk-takers and Strategists: Jeremiah Owyang on Long-Term Social Media Planning]]></title>
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Two years ago, 93% of Americans <a href="http://www.readwriteweb.com/archives/study_social_media_presence.php">believed companies should have a social media presence.</a> Today, brands are hiring social media specialists for customer support, crowdsourced product development, promotions and even leads generation. At this point, with Twitter and Facebook having hit critical mass and millions opting into location-based advertisements, the issue for most organizations is transitioning from ad hoc profile updates to long-term strategy.</p>

<p>According to a <a href="http://www.web-strategist.com/blog/2010/11/10/report-the-two-career-paths-of-the-corporate-social-strategist-be-proactive-or-become-social-media-help-desk/">report released today</a> (embedded below) by <a href="http://www.altimetergroup.com/">Altimeter Group's</a> Jeremiah Owyang, "only 23 percent of social strategists have a formalized program with long-term direction". Internal resistance, non-standardized metrics, multiple (and confusing) platforms and lack of resources prove great obstacles to planning. </p>
<p>That being said, the study was conducted with input from 50 of the leading pioneers in social media including Ford's <a href="http://www.scottmonty.com/">Scott Monty</a>, Edelman's <a href="http://www.steverubel.com/">Steve Rubel</a> and Qualcomm's <a href="http://twitter.com/lsharif">Liya Shariff</a>. If these pros are seeing major barriers to their success, then what chance do others have in moving the needle?</p>

<h2>The Proof Is In The Revenue</h2>

<p>Perhaps one of the reasons social programs are so poorly resourced (with an average of three or less dedicated full time staff) is the fact that most are still measured by retweets, comments, fans, sentiment and followers. While engagement points can translate into leads and money saved, it's up to social media strategists to connect the dots and make the case that their efforts generate revenue efficiently. In justifying and expanding programs for longer-term planning and budgeting, 48% of social strategists place measurement as a primary objective in 2011.</p>

<h2>Hiring The Right Candidate</h2>

<p>In order for companies to avoid reactive or "social media help desk" environments, Owyang recommends hiring the right candidate with these points in mind: </p>

<ul><li> <b>Choose Strategists over Fame-Seekers:</b> It's not about the tools being used, it's about creating programs that can help you juggle multiple projects in pursuit of your business goals. Hire innovators who've created successful programs across organizations rather than just Twitter superstars, and ensure that they understand how to build programs rather than just execute on them. This includes knowing how to engage advocates across the organization as well as how to assemble a team of external vendors. </li>
<li> <b>Find Risk-takers and Give Them a Sandbox:</b> While social media programs require leaders who have a knowledge of analytics programs, they also require leaders who are comfortable with calculated risk. After all, virality often tends to be based on ideas that are new to the public. If you choose a candidate with an entrepreneurial spirit you're much more likely to produce an award-winning program. Encourage experimentation with pilot programs and obtain approval from the highest possible executives. </li>
<li><b>Recognize Talent and Invest in Their Development:</b> While social media specialists blaze new trails for your organization they often find themselves "alone in the wilderness." Encourage them to join professional communities for their career growth and compensate them in a way that is comparable to the packages of your other marketing staff. According to the study only 6% of strategists hold a VP title. In other words, if you leave little room for promotion the only thing your strategist can do to elevate their careers is to look outward.</li></ul>

<p>It's pretty clear that brand conversations are happening regardless of how we monitor or react to them. The point here isn't to create a "Social Media Help Desk" where one junior communications person answers the needs of the organization off the side of their desk. The point is to scale programs proactively so that employees can act under a common brand and improve the customer journey through a variety of means. The conversation shouldn't end after conversion. It should be measured, kept alive, supported and finally - utilized beyond the realms of the marketing department.</p>

<div style="width:477px" id="__ss_5721616"><strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/jeremiah_owyang/career-social-strategist" title="Report: Career Path of the Corporate Social Strategist: Be Proactive or Become Social Media Help Desk">Report: Career Path of the Corporate Social Strategist: Be Proactive or Become Social Media Help Desk</a></strong><object id="__sse5721616" width="477" height="510"><param name="movie" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=careersocialstrategist-101109193238-phpapp02&stripped_title=career-social-strategist&userName=jeremiah_owyang" /><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed name="__sse5721616" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=careersocialstrategist-101109193238-phpapp02&stripped_title=career-social-strategist&userName=jeremiah_owyang" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="477" height="510"></embed></object><div style="padding:5px 0 12px">View more documents from <a href="http://www.slideshare.net/jeremiah_owyang">Jeremiah Owyang</a>.</div></div>

<p><em><small>Photo by <a href="http://www.sxc.hu/photo/750005">malko</a></small></em><br />
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                    ]]></description>
                <link>http://readwrite.com/2010/11/10/risk-takers-and-strategists-jeremiah-owyang-on-long-term-social-media-planning</link>
                <guid>http://readwrite.com/2010/11/10/risk-takers-and-strategists-jeremiah-owyang-on-long-term-social-media-planning</guid>
                <category>Analysis</category>
                <pubDate>Wed, 10 Nov 2010 02:10:00 -0800</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[There's Money to be Made in "Premium Privacy" Says VC Fred Wilson]]></title>
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When veteran <a href="http://www.avc.com/">blogger</a> and <a href="http://www.unionsquareventures.com/index.php">venture capitalist</a> Fred Wilson addresses an audience on the business opportunities in geolocational services, you can't help but listen. While we have our own opinions as to why users have gone <a href="http://www.readwriteweb.com/archives/why_use_location_checkin_apps.php">geoloco</a> this year, Wilson explained his perspective from an investment standpoint at today's <a href="http://geoloco.tv/">Geoloco</a> conference. <br />
</p>
<p>With Union Square Venture investments in both <a href="http://foursquare.com">FourSquare</a> and <a href="http://twitter.com">Twitter</a>, Wilson has literally put his money where his mouth is. In mid July 2009, <a href="http://www.avc.com/a_vc/2009/07/playing-foursquare.html">Wilson gushed about the Foursquare experience</a>, and by early September <a href="http://blog.foursquare.com/post/179884755/so-that-happened">news leaked</a> that the company would be working with his firm for an additional round of financing. As Foursquare matures, Wilson admits that location-based services still have one major weakness - and it's not revenue generation, it's privacy. </p>

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<em><a href="http://www.flickr.com/photos/mager/4685313297/">Fred Wilson at the NYU Journalism Institute last month.</a></em></p>

<p>Wilson suggests that while large companies like Twitter, Facebook, Google and Yahoo could set a precedence for privacy, from an infrastructural outlook it is harder for them to roll back and scale permissions to their huge social graphs. </p>

<p>He says, "The challenge for large social networks is to undo permissions that they've already given. Meanwhile, a startup is at an advantage as they can build something from scratch that allows the user to predefine the data terms for sharing."</p>

<p>Our own Marshall Kirkpatrick has criticized a number of <a href="http://www.readwriteweb.com/archives/why_facebook_is_wrong_about_privacy.php">Facebook's privacy policy decisions</a>, and Wilson echos this need for user education and control. </p>

<p>"When you reveal your specific location, it's very important that you have control over that... There are business opportunities in privacy-related services," Wilson says. "The challenge is to get someone [whether business or consumer] to pay $2-$10 dollars per month to ensure that sort of premium privacy."</p>

<p>For more insights from Wilson check out his blog at <a href="http://www.avc.com/">avc.com</a>. </p>

<p><small><em>Photo by <a href="http://www.flickr.com/photos/mager/4685313297/">Andrew Mager</a></em></small></p>
                    ]]></description>
                <link>http://readwrite.com/2010/07/21/theres_money_to_be_made_in_premium_privacy_says_vc_fred_wilson</link>
                <guid>http://readwrite.com/2010/07/21/theres_money_to_be_made_in_premium_privacy_says_vc_fred_wilson</guid>
                <category>Location</category>
                <pubDate>Wed, 21 Jul 2010 04:45:00 -0700</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[Google Image Search Gets a Redesign and New Search Ads]]></title>
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With more than 10 billion images indexed, Google Image Search has become the visual reference source to beat. Google's VP Marissa Mayer took the stage at a press conference today to announce the company's latest image search redesign.  In November 2009, ReadWriteWeb covered the introduction of <a href="http://www.readwriteweb.com/archives/google_image_swirl_wonder_wheel_for_photos.php">Image Swirl</a> but since then little news has come from the search giant. This morning though, rather than offering up another Swirl-like announcement, the company released a significantly new iteration of its current interface alongside the launch of Google Image Search Ads. </p>
<p>The new ad product allows marketers to place the image of their choice next to their text advertisement. This feature lets product-based vendors offer images of their offerings based on the relevancy of the ad to image search results. So if the user is searching for a specific phone image and specs, it makes sense that commercial offerings for accessories and cases would co-exist in the commercial header. </p>

<p>Apart from the AdWords release, Google's Image Search redesign offers speed and a higher quantity of images to the user. The new design features a tiled look with the ability to show more than 1,000 photos on a single page. As users hover over the results of their search, the image thumbnail increases and details of that result are displayed.  Below are a few photos of the new interface. </p>

<p>The company has rolled out the redesign to 10% of users and will continue to make it available in waves over the next month. To inquire about the image advertisement program, marketers can sign in to their regular <a href="http://www.google.com/ads/">AdWords</a> account.</p>

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                    ]]></description>
                <link>http://readwrite.com/2010/07/20/google_image_search_gets_redesign_and_new_search_ads</link>
                <guid>http://readwrite.com/2010/07/20/google_image_search_gets_redesign_and_new_search_ads</guid>
                <category>Google</category>
                <pubDate>Tue, 20 Jul 2010 04:30:00 -0700</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[Using the Startup Process to Change Disaster Relief]]></title>
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In early December a Supernova session entitled, <a href="http://www.readwriteweb.com/start/2009/12/how-startup-companies-can-chan.php">How Startup Companies Can Change the World</a> had presenters brainstorm ways to connect the technology industry with policy makers. Coupled with many of the discussions already taking place in the Gov. 2.0 movement, the session looked at how technologists can contribute to projects they might not normally be associated with. This morning we received news on how one initiative is taking this collaboration further by applying the labor-on-demand service model so common to startups and putting it to use for disaster relief.  </p>
<p>Three months after the earthquake in Haiti, workforce-on-demand service <a href="http://crowdflower.com">Crowdflower</a> issued the results of its latest initiative with <a href="http://www.mission4636.org/">Mission 4636</a>. Following the quake, Mission 4636 members - in association with open-source disaster technology provider <a href="http://instedd.org/">Instedd</a>, refugee microwork provider <a href="http://www.samasource.org/haiti/">Samasource</a> and real-time mapping and tracking service <a href="http://www.ushahidi.com/">Ushahidi</a> - issued a text message short code (4636) for Haitians requiring urgent help. From there, Crowdflower and Samasource's remote labor forces collected, translated and geocoded over 16,000 messages. The messages were then released as an RSS feed and groups like the Red Cross, charity:water, UNDP and FEMA tracked the feeds for messages that pertained to their work specifically. </p>

<p>According to the group, at peak volume more than 5,000 Haitian distress messages were processed in one hour. This single stream of information helped ensure that duplicate efforts from these normally fragmented government and NGO groups were kept to a minimum. </p>

<p><span class="embedded-Media-image img-caption-c">
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<p>Said Crowdflower CEO Lukas Biewald, "Harnessing thousands of volunteers would normally create a logistical nightmare, but it is specifically this kind of amorphous virtual labor force that the CrowdFlower platform was built to accommodate." </p>

<p>While it's certainly unconventional to see a remote labor force employed for disaster relief of this magnitude, it's not unrealistic to think that this practice might become common in a location where cell tower infrastructure remains intact. Perhaps the bigger question for the startup community is what other world-changing solutions are sitting right under our noses? If you've got examples of how startup processes can improve disaster relief and emergency services let us know in the comments below.</p>
                    ]]></description>
                <link>http://readwrite.com/2010/04/20/using-the-startup-process-to-change-disaster-relief</link>
                <guid>http://readwrite.com/2010/04/20/using-the-startup-process-to-change-disaster-relief</guid>
                <category>Startups</category>
                <pubDate>Tue, 20 Apr 2010 11:15:00 -0700</pubDate>
                <author>Dana Oshiro</author>
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                <title><![CDATA[Inside Twitter's Developer Fears with OneForty's Laura Fitton]]></title>
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After a busy couple of days, <a href="http://oneforty.com">oneforty</a> app store founder Laura Fitton is in the unique position as the unofficial spokesperson for a developer community turned upside down in the wake of the <a href="http://www.readwriteweb.com/archives/why_twitter_buying_tweetie_is_great_news.php">Tweetie acquisition</a> and <a href="http://www.readwriteweb.com/archives/twitters_advertising_scheme_is_wonderfully_anti-cl.php">Promoted Tweets</a> launch.  As the company hosts its first <a href="http://chirp.com">Chirp</a> developer conference, thousands of coders are questioning their role and ability to monetize on the microblogging platform. Always an optimist, Fitton and oneforty are intent on collecting and answering the many questions plaguing developers. </p>
<p>The Tweetie acquisition in particular has sparked wild speculation from the blogosphere. For the first time since Twitter <a href="http://www.readwriteweb.com/archives/twitter_crowns_bitly_as_the_king_of_short_links_he.php">chose Bit.ly as its official link shortener</a>, developers are reminded of the sobering fact that building on a single ecosystem can prove shortsighted. </p>

<p>When asked how third party application developers can mitigate the risk of being cannibalized, Fitton agrees that integrating applications into the broader real-time web (not just Twitter) is always a good idea. While she acknowledges her own product is marketed as a Twitter app store, a number of the featured services integrate with other platforms. </p>

<p>We asked Fitton how her community's developers are responding. She answered, "Tensions always exist between platforms and the companies that build on them. Entrepreneurs have to realize that and be ready to pivot in the face of competitive forces they cannot master. But really, in what industry do startups NOT face competitive forces they cannot master?"</p>

<p>She makes the point that Twitter web clients have been competing with the <a href="http://twitter.com">Twitter.com</a> browser client interface for almost as long as the community has existed. </p>

<p>Says Fitton, "It hasn't been within Twitter's core competency to utterly master the user experience, so the competition there might not be as one-sided as everyone thinks.  The company has to realize that a diverse ecosystem is going to remain critically important to their growth. If a client monoculture forms and diverse use cases/engagement styles are not well served, user uptake and retention will eventually slow." </p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/oneforty_toolkits_apr2010.jpg" style="" />
			</span>
</p>

<p>That being said, if Twitter does choose to acquire more application services, Fitton's recently launched <a href="http://www.readwriteweb.com/archives/oneforty_unveils_twitter_toolkits_get_app_advice_f.php">Twitter Toolkits</a> suddenly become even more useful than their initial consumer benefit statement. Fitton's toolkits feature curated Twitter application lists from high profile tastemakers like <a href="http://oneforty.com/GuyKawasaki/twitter-indispensable-tools">Guy Kawasaki</a>, <a href="http://oneforty.com/briansolis/new-media-tools-for-new-media-professionals">Brian Solis</a> and <a href="http://oneforty.com/steverubel/essential-twitter-tools-for-the-pr-professional">Steven Rubel</a>. With web celebrities openly endorsing their favorite apps, Twitter and other potential investors get a glimpse of what lies beyond download and usage numbers. Investors see which applications have elite web celebrity advocates - these applications then more attractive for acquisition. </p>

<p>Acquisition candidate or not, ReadWriteWeb's own Audrey Watters' wrote a <a href="http://www.readwriteweb.com/start/2010/04/what-can-startups-learn-from-l.php">fantastic article</a>to help you assuage any fears you might have as a developer. As for Fitton, she's already met with a group of 27 top third party application developers and carried the group's concerns to Twitter platform lead Ryan Sarver. In the future she plans on expanding this group and formalizing the process in which oneforty carries developer needs to platform executives. If you're a developer and you've got Twitter-related questions or comments, you can reach Laura Fitton by tweeting <a href="http://twitter.com/pistachio">@pistachio</a> with a brief note and link to any relevant blog posts or material. </p>

<p><small>Photo Credit: (cc) Kenneth Yeung - <a href="http://www.thelettertwo.com">TheLetterTwo.com</a></p>
                    ]]></description>
                <link>http://readwrite.com/2010/04/15/twitter-oneforty-developers</link>
                <guid>http://readwrite.com/2010/04/15/twitter-oneforty-developers</guid>
                <category>Startups</category>
                <pubDate>Thu, 15 Apr 2010 04:00:00 -0700</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[How to Burn Bridges with Bootup Labs and Other Investors ]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/jamiemartin_bootup.jpg" style="" />
			</span>
When Phoenix-based designer Jamie Martin's <a href="http://livejamie.com/post/522093261/booted-out-of-bootup-labs">blog post</a> hit the front page of <a href="news.ycombinator.com">Hacker News</a> earlier today, he realized what it's like to burn bridges in a connected world. After his company <a href="http://status.ly/">Status.ly</a> and three other startups were dropped from the <font style="float: right; margin-left: 10px;"><script type="text/javascript">tweetmeme_url = 'http://www.readwriteweb.com/start/2010/04/how-to-burn-bridges.php';tweetmeme_source = 'rww';</script><script type="text/javascript" src="http://tweetmeme.com/i/scripts/button.js"></script></font>Bootup Labs program roster due to financial difficulty, Martin blogged about the unfortunate incident and <a href="http://flippa.com/auctions/91232/Status-ly--Statusly-com---One-of-the-best-domains-you-can-get---HUGE-potential">put his site up for auction</a>. While Martin at first claimed that Bootup Labs "had no money", incubator cofounder Danny Robinson fired back with a reply. </p>
<p>Said Robinson, "This is not how it went down Jamie. After everything that we did for you and Steven, I'm shocked at how you have twisted the truth for PR reasons."</p>

<p>Robinson then went on to issue a <a href="http://blog.bootuplabs.com/2010/04/14/wertz-joins-board-first-funding-completed-portfolio-reduced/">press release</a> on closing Bootup's 2010 round and bringing on <a href="http://www.wmediaventures.com/">WMedia Ventures'</a> Boris Wertz as a board member and investor. In the past, Wertz has been a Bootup mentor alongside <a href="http://www.sun.com/aboutsun/media/ceo/bio.jsp?name=Tim%20Bray">Sun Microsystems'</a> Timothy Bray, <a href="http://nowpublic.com/">NowPublic's</a> Len Brody, <a href="http://www.garage.com/">Garage Technology Ventures'</a> Guy Kawasaki and <a href="http://paul.kedrosky.com/">Infectious Greed</a> editor Paul Kedrosky. </p>

<p>With a heavy hitting roster like this, it's hard to believe that a startup might bite the hand that feeds it (or at least used to feed it). One of the biggest issues with Martin's Hacker News submission was the fact that it was originally posted with the title "Moved to Canada to participate in a startup incubator that had no money." The community debate surrounding the submission title made <a href="http://ycombinator.com">YCombinator</a> and Hacker News founder Paul Graham take note and change it to the exact wording of the original blog post. </p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/bootup_hackernews.jpg" style="" />
			</span>
</p>

<p>Now if <a href="http://techstars.org">TechStars</a>, <a href="http://dreamitventures.com/">DreamIt Ventures</a>, <a href="http://venturehacks.com">VentureHacks</a> and <a href="http://www.launchboxdigital.com/">LaunchBox</a> would only weigh in, Martin's post will have been seen by most seed-level investors in the country. </p>

<p><b>The Lesson</b><br />
At this year's SXSW, Paul Graham estimated that the YCombinator mafia might rival that of the <a href="http://paypal.com">PayPal</a> mafia by the sheer number of incubator graduates in today's tech companies. If this is true, then startup entrepreneurs should nurture the relationship they have with their investors even if it's a tenuous one. While Martin's post received widespread attention and responses from hiring companies looking to interview the designer, he's definitely set the wrong tone to lure investors on upcoming passion projects. Before venting on a deal gone sour, consider the fact that you want every opportunity to close future deals without being labeled a liability. </p>

<p><em><strong>Editor's Note: We recognize that this is a contentious issue and the opinions in this post are controversial. Therefore we encourage you to read through the comments below and also read other perspectives via <a href="http://www.techmeme.com/100415/p20#a100415p20">the Techmeme thread</a>.</strong></em></p>
                    ]]></description>
                <link>http://readwrite.com/2010/04/14/how-to-burn-bridges</link>
                <guid>http://readwrite.com/2010/04/14/how-to-burn-bridges</guid>
                <category>StartUp 101</category>
                <pubDate>Wed, 14 Apr 2010 16:50:33 -0700</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Seed Incubator Panel: YCombinator, VentureHacks, Capital Factory, TechStars]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/seedfunds_incubator_mar10.jpg" style="" />
			</span>
A decade ago, entrepreneurs saw seed funds as a means to an end. There was little effort to brand the separate groups, there were few celebrity angels and the entire VC community seemed shrouded in mystery. Enter the seed incubator model. </p>

<p>Between Paul Graham of <a href="http://ycombinator.com">YCombinator</a>, David Cohen of <a href="http://www.techstars.org">TechStars</a>, Naval Ravikant of <a href="http://venturehacks.com/">Venture Hacks</a> and Josh Baer of <a href="http://www.capitalfactory.com/">Capital Factory</a>, yesterday afternoon's Seed Combinator SXSW panel showcased some of the pioneers of the seed fund model. </p>
<p>When moderator Marc Nathan asked audience members to raise their hands if they'd applied to one of the featured programs, more than a third came forward. With a group like this it was inevitable to hear the same old questions asked: </p>

<p><b>How important is it to live in SIlicon Valley?</b><br />
Those in the Valley, including Graham and Ravikant, noted the wider availability of late stage funding and the breadth of mentors in the Bay. Those outside of the Valley including Baer in DC and Cohen in Boulder, maintained that you can create a startup anywhere. </p>

<p><b>How do you calculate the incubator participant's investment?</b><br />
Graham explains that his $5000 investment per founder was calculated to match the same amount alloted to MIT graduate students over a 3 month period. </p>

<p><b>How do you choose the participant companies?</b><br />
Said Ravikant, "Beyond having a good idea it's important that you're intelligent, energetic and that you've got integrity. Integrity is especially important. Without that you've got an intelligent and enthusiastic crook." Agreed Graham, "It's true. You need to be a good egg - someone who is willing to help other startups after they've graduated." Said Baer, " You also need to be the type of person who is willing to take advice. We've had those that are unwilling to change and that makes it tough to justify a spot."</p>

<p>Once the obvious questions were answered, it was interesting to hear the questions fielded from the floor. They ranged from those on mentorship and incubator logistics to the more personal/political. One particularly animated audience member asked the question: <b>Do you fund founders over 40?</b></p>

<p>Explained Graham, "We're totally open to funding those over 40, but we honestly don't get many applications. It's a matter of social overhead. There aren't many over 40 who can afford to live like College students. And given that we prefer people who are willing to move and we prefer teams over individual founders, this makes it even more difficult." As a follow up, the audience member asked, "Why does it have to be a team? I'm over 40 and I've started a startup." Replied Ravikant, "Can you start a startup alone? Yes, of course. it's entirely possible to raise kids alone, but it's easier to do it in a marriage."</p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/16/seed-incubator-panel</link>
                <guid>http://readwrite.com/2010/03/16/seed-incubator-panel</guid>
                <category>Startups</category>
                <pubDate>Tue, 16 Mar 2010 08:00:00 -0700</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Is Innovation Fair? Andrew Keen Says No]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/andrewkeen_bio_mar10.jpg" style="" />
			</span>
Andrew Keen is no stranger to controversy. He has irritated bloggers by <a href="http://www.readwriteweb.com/archives/the_communist_w.php">equating Web 2.0 with communism</a> and enraged citizen journalists with his best selling book, <a href="http://www.amazon.com/Cult-Amateur-Internet-Killing-Culture/dp/0385520808">Cult of the Amateur: How Today's Internet is Killing Our Culture</a>. Naturally when I saw Keen's core conversation "Is Innovation Fair?" on the SXSW program, I knew it would incite lively discussion.  </p>
<p>SXSW and the term "read-write web" are perhaps the antithesis of what Keen has become known for. While we as a publication (and often as a community) celebrate the participatory culture of Web 2.0, Keen sees the rise of amateur publishers as the fetishism of change-based culture and the breakdown of centralized moral authority. In less diplomatic circles, he's accused of being an elitist. When an intimate 40 person setting of bloggers like <a href="http://stealthmode.com/">Stealthmode Partners'</a> Francine Hardaway and legendary futurist <a href="http://en.wikipedia.org/wiki/Bruce_Sterling">Bruce Sterling</a> failed to erupt into an angry mob, I was surprised. </p>

<p>In addressing the question "Is Innovation Fair?" Keen maintains that there is no definitive answer. He says, "If you asked a peasant whether innovation was fair during the industrial revolution, he'd answer no. But history is written by innovators."</p>

<p>Keen explains that the voices that have legitimized change from the industrial revolution to the late 60's, have been those of the cultural elite. Professional poets, musicians, academics and writers have always had a place in creating the histories  surrounding major paradigm shifts. Nevertheless, as the digital revolution rapidly destroys the barriers to creating historical narratives, a new elitism has emerged in the form of a-list bloggers, social media experts and web developers. </p>

<p>While digital utopians generally see technological innovations and social media as vehicles for democracy and positive solutions, Keen argues that the proponents of innovation tend to forget the victims of change. </p>

<p>"Innovation doesn't lead to justice and fairness. I'd argue there is a more dramatic inequality now then there ever was during the industrial revolution. We have fetishized change, but we are unfettered. If anything, the new media is less transparent and less accountable...I don't have a problem with Twitter or new media, my problem is that digital utopians have dressed up their ideology to sound like democracy...Google has become the master of seeming like an altruistic and public company and yet laughing all the way to the bank."</p>

<p>Keen argues that because established elites are being displaced by the digerati, the web ecosystem is suffering from a crisis in authority. He believes that a lack of thoughtful skepticism and the overwhelming emphasis on real-time sound bites rather than academic treatise is leading to the vast majority of netizens consuming only mulched versions of the truth. </p>

<p>Says Keen, "You can't get nuggets of truth in 30 seconds on Twitter...Skepticism requires deep thinking. We have an increasing nihilism when it comes to traditional authority and yet few of the new authorities are doing the reading or groundwork. ...When we simply assume that all traditional structures are wrong, we risk the populism of a Sarah Palin..."</p>

<p>As a blog with an audience of entrepreneurs, self-publishers and technologists, we know Keen won't hold you back from innovating. But he may make you question whether or not you have enough information to accurately assess your life decisions. Love him or loathe him, let us know your thoughts about Keen's assertions in the comments below.</p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/14/innovation-andrew-keen</link>
                <guid>http://readwrite.com/2010/03/14/innovation-andrew-keen</guid>
                <category>Startups</category>
                <pubDate>Sun, 14 Mar 2010 07:04:38 -0700</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Small Business Web Directory Launches at SXSW]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/smallbizweb_directory_mar10.jpg" style="" />
			</span>
Upon first glance we were skeptical. Generally when someone says they're launching a business directory it's an SEO play with little value to users. Nevertheless, the <a href="http://www.thesmallbusinessweb.com/directory">small business web directory</a> is a pleasant surprise. The group is providing a variety of useful resources to help startups integrate services and scale up their internal operations. </p>
<p>Launched at last year's SXSW, the <a href="http://www.thesmallbusinessweb.com/">small business web</a> is a group of software as a service companies that have joined forces to offer cheaper services to clients. Companies like <a href="http://batchblue.com/">Batch Blue Software</a>, <a href="http://www.freshbooks.com/">Freshbooks</a>, <a href="http://www.mailchimp.com/">Mailchimp</a>, <a href="http://www.shoeboxed.com/">Shoeboxed</a> and <a href="http://www.outright.com/">Outright</a> have been integrating APIs in order to help businesses flourish. This week's launch will help startups stretch their dollars even further.</p>

<p>If you were fiddling with multiple platforms to manage your finance, human resources and analytics tools before, the directory can help you fix this through third party service integration. While a number of resource lists are available for accounting and domain management services, this collection is geared specifically towards productivity and life hacking. To check it out visit <a href="http://www.thesmallbusinessweb.com/">thesmallbusinessweb.com</a>. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/13/small-business-web-directory</link>
                <guid>http://readwrite.com/2010/03/13/small-business-web-directory</guid>
                <category>Tips</category>
                <pubDate>Sat, 13 Mar 2010 05:30:00 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Beyond Ads: Monetizing Location-Based Services]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/swarm_foursquare_mar10.jpg" style="" />
			</span>
This week geo-crazy mavens were pleased to hear of location-based updates to <a href="http://bits.blogs.nytimes.com/2010/03/09/facebook-will-allow-users-to-share-location/">Facebook</a>, the launch of <a href="http://bits.blogs.nytimes.com/2010/03/09/foursquare-introduces-new-tools-for-businesses/">Foursquare analytics</a> and of course yesterday's news of <a href="http://www.readwriteweb.com/archives/gowalla_foursquare_release_simultaneous_updates_th.php">Gowalla's</a> comment and picture functionality. </p>

<p>So far the most common way to monetize these types of services is through sponsored leader boards and tips on nearby promotions. But the question remains, can local ads really sustain the entire location-based ecosystem? </p>
<p>Geo-locational services are only now finding a business model and for the first time service providers are forced to think about maintaining the balance between user trust and revenue generation. After all, if there's anything Yelp's <a href="http://gigaom.com/2010/02/24/finally-an-actual-yelp-class-action-lawsuit-for-extortion/">class action extortion lawsuit</a> has taught us, it's that communities lose credibility when a thirst for ad revenue sets the tone. Short of selling user data to marketers, below are a few ways companies can monetize while still offering value. </p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/checkin_foursquare_mar10.jpg" style="" />
			</span>
<b>Charging Rent</b>: Location-based service <a href="http://www.booyah.com/">MyTown</a> allows users to buy and own their favorite locations and charge virtual rent when others check-in. If MyTown-style services introduced currency exchange like <a href="http://secondlife.com/">SecondLife's</a> Linden dollar, users would be incentivized through revenue share and app developers could collect a percentage on micro-transactions. </p>

<p><b><a href="http://en.wikipedia.org/wiki/Tuangou">Tuángòu</a></b>: <a href="http://scoopst.com/">Scoop St.</a> founder Justin Tsang admits that his group buying company is inspired by the Chinese practice of tuángòu or flash mob-style shopping. As a teen, Tsang would organize a group online in order to arrive at a store and barter for a group purchasing discount. The same concept can be monetized in niche shopping sites as users could organize large discount purchases via location-based app. Developers could either charge for the app as a subscription-based directory or charge the store owner for directory listings and referrals. </p>

<p><b>Gifting</b>: Rather than earning badges, Gowalla users pick up and receive virtual items. If startups charged for virtual gifts, users could geocache items for their friends to be unlocked on-site. Better yet, imagine arriving to work on your birthday and finding a friend has geo-cached an album download or video file. Pending approval and check-in by the recipient, these services could form the basis of a lucrative treasure hunt / gifting business. </p>

<p>We know we're just skimming the surface here. If you've got more ideas on how startups can monetize location-based services, let us know in the comments below. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/11/monetizing-locationbased-services</link>
                <guid>http://readwrite.com/2010/03/11/monetizing-locationbased-services</guid>
                <category>Startups</category>
                <pubDate>Thu, 11 Mar 2010 07:26:49 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[There is No Perfect VP of Sales and Marketing]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/bruce_cleveland_mar10.jpg" style="" />
			</span>
Sales and marketing are not the same thing. It's true they both deal with relationship management and it's true that neither of these job descriptions require hardcore engineering, but just because they're both in the realm of words over code does not mean that they are the same. At the risk of muddling your mind with HR jargon, the core competencies of a marketer are very different from those of a sales person. Surprisingly, many startup CEOs insist on hiring for a VP of Sales and Marketing position. </p>
<p>If you're the VP of sales and marketing for your company, this article is not about how you aren't doing your job properly. In fact, it's about how you're doing the job of two separate people and shouldn't be. <a href="http://www.interwest.com/">Interwest</a> investor Bruce Cleveland recently wrote an article entitled, <a href="http://www.interwest.com/software-as-a-service/marketing/in-search-of-the-mythical-vp-sales-marketing/">In Search of the Mythical VP Sales and Marketing</a> where he defines the separate domains of sales and marketing. </p>

<p>Says Cleveland, "Sales and Marketing are vastly different functions that require substantially different personalities, skills, and decades of experience to master...A CEO who doesn't understand this basic fact, or doesn't believe it, is not a CEO I want to invest in." </p>

<p>Explains Cleveland, a sales person understands the inner workings of B2B deal probabilities and the short term requirements to increase deal flow. Meanwhile, marketing people look at the landscape from a longterm perspective and lay the groundwork for sales through analyst, media and web leads generation. Essentially, sales people are great oral one-on-one communicators and marketers are great written mass communicators. </p>

<p>He writes, " I have found that the CEO who makes this serious mistake hasn't worked with someone who is an excellent Marketer and therefore discounts the role it plays." With expertise in the Software as a Service space, it's interesting that Cleveland believes the marketing role is the one that gets tacked on at the last minute. While sales offers obvious measurement through direct revenue generation, marketing tends to have a less clear set of metrics.</p>

<p>Cleveland explains that "today's head of Marketing must be an excellent demand creator (the "owner" of future revenue) through sales-ready leads." Essentially he believes that the marketer's job is to increase perceived value and generate demand on a massive scale in order to grease the wheels of the sales team. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/09/marketing-sales-differences</link>
                <guid>http://readwrite.com/2010/03/09/marketing-sales-differences</guid>
                <category>Startups</category>
                <pubDate>Tue, 09 Mar 2010 08:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[DeadHeads and Retweeters: Crowdsourcing Influence]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/gratefuldead_logo_mar10.jpg" style="" />
			</span>
Last week the New York Historical Society opened the first large-scale exhibit of material from the Grateful Dead Archive. The archive will be managed by the University of Santa Cruz with special access to four decades worth of videotapes, recordings, fan letters and even a note from President Obama. What is surprising about the archives and the band itself, is that this classic group of rock icons is being touted as one of the first businesses to take an active role in viral marketing and brand influence building. </p>
<p>Beyond the iconic imagery of the Uncle Sam skull, the dancing bears and the jester, the Grateful Dead are so well known for their viral influence on fans that entire academic careers have been spent studying the band as a sociological phenomenon. In a recent article entitled, <a href="http://www.theatlantic.com/magazine/archive/2010/03/management-secrets-of-the-grateful-dead/7918/">Management Secrets of the Grateful Dead</a>, writer Joshua Green outlines how the band's willingness to allow its music to spread via taped concert recordings is similar to that of many of today's startups. </p>

<p>Said band lyricist John Perry Barlow, "What people today are beginning to realize is what became obvious to us back then--the important correlation is the one between familiarity and value, not scarcity and value. Adam Smith taught that the scarcer you make something, the more valuable it becomes...The Internet doesn't behave that way...If I give my song away to 20 people, and they give it to 20 people, pretty soon everybody knows me, and my value as a creator is dramatically enhanced."</p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/gratefuldead_startup_mar10.jpg" style="" />
			</span>
</p>

<p>The freemium model was implemented with the assumption that merchandise and concert sales would follow. Although the band sought legal action for commercial bootlegging, the group knew that attempting to hold back regular fans from making personal recordings would not only be foolish, but it would be impossible. Instead, an open recording policy for concerts not only pleased Deadheads, but it paved the way for some of the band's best advocates to recruit others. It's estimated that recordings for 2,200 of the 2,350 Grateful Dead concerts exist and many of them are available online. Given the fact that all of these recordings required no overhead from the band, it was a great way to crowdsource distribution and increase influence. The group even went so far as to reserve an on-site spot for tapers in a special section behind the soundboard. </p>

<p>This reserved space can be likened to a consumer-facing startup community's willingness to offer viral tools such as blogging buttons, bookmarking widgets, Facebook fan pages and Twitter integration. The idea here is that a company reserves a space for free distribution in order to gain mindshare and find a conversion funnel for paying customers. In the startup world, the point of conversion has always been up for debate. </p>

<p>Said investor and entrepreneur Dave McClure, "There is a role for freemium, but unless you missed the TPS report the FREE part is only a loss-leader for the MEE-YUM part -- it's a test-drive before you buy something. If your users are just kicking the tires then you need to kick them to the curb eventually."</p>

<p>That being said, as proven by the Grateful Dead, freemium content and permission to redistribute can trigger a mechanism for broad influence. Because influence generates perceived value, startups may find it easier to overcome barriers for customer acquisition by offering limited teaser content. After all, if the Grateful Dead can overcome wallet friction from more than 40 years of psychedelic drug users, surely a groundbreaking experience can rally loyal (and paying) fans. </p>

<p><small><em>Photo Credit: <a href="http://www.dead.net/archives/1967/photos/grateful-dead-panhandle">Jim Marshall from the Grateful Dead Archives</a></em></small></p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/08/deadheads-retweeters-crowdsourcing-influence</link>
                <guid>http://readwrite.com/2010/03/08/deadheads-retweeters-crowdsourcing-influence</guid>
                <category>Startups</category>
                <pubDate>Mon, 08 Mar 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
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                    <item>
                <title><![CDATA[Follow the Hippie: Leadership Lessons Through Dance]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
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When <a href="http://www.sigmapartners.com">Sigma Partners'</a> Richard Dale posted a video of a random dancing guy to his <a href="http://venturecyclist.blogspot.com/2010/03/vcvc-leadership.html">Venture Cyclist blog</a> I was skeptical. I'd seen the original video sans narration and dismissed it as a strange sociological phenomenon condensed into a quick three minute clip. Nevertheless, when the same video is narrated by <a href="http://muckwork.com/">MuckWork</a> and <a href="http://www.cdbaby.com/">CDBaby</a> founder Derek Sivers, it provides some valuable leadership lessons for entrepreneurs. </p>
<p><object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/fW8amMCVAJQ&hl=en_US&fs=1&"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/fW8amMCVAJQ&hl=en_US&fs=1&" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object></p>

<p>Having first presented the video at this year's <a href="http://conferences.ted.com/TED2010/">TED Conference</a>, Sivers make the case that instead of the first mover / leader being the catalyst of a movement, it is in fact the first follower that rallies others. </p>

<p>Says Sivers, "Being a first follower is an under-appreciated form of leadership. The first follower transforms a lone nut into a leader. If the leader is the flint, the first follower is the spark that makes the fire. "</p>

<p>For entrepreneurs, it means that the key to virality isn't just building a great product. It's about having the right early adopters to teach others how to use the product and become comfortable with the novelty of something new. Sivers explains that it's the early adopters that others follow and not the trailblazing / seemingly crazy leader. In other words, it's important to respect your earliest users and give them the mechanisms to make their support public. </p>

<p>Says Sivers, "We're told we all need to be leaders, but that would be really ineffective. The best way to make a movement, if you really care, is to courageously follow and show others how to follow. When you find a lone nut doing something great, have the guts to be the first person to stand up and join in."</p>

<p>We've seen our fair share of angel investors, early executives and engineers follow a lone nut and build successful businesses. As an entrepreneur, who do you credit as your first follower and what efforts have you made to ensure that the act of following is made public?</p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/04/leadership-dance</link>
                <guid>http://readwrite.com/2010/03/04/leadership-dance</guid>
                <category>Startups</category>
                <pubDate>Thu, 04 Mar 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
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                    <item>
                <title><![CDATA[How to Prepare for Conversion and Optimization]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/startupmarketing_conversion_feb10.jpg" style="" />
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The best way to reduce bounce rates and design a path of least resistance for members and customers is to offer something they want. While others prioritize member acquisition in order to build an early product test case, Sean Ellis has a slightly different philosophy. Ellis has worked with companies like <a href=https://secure.logmein.com/US/home.aspx">LogMeIn</a> and <a href="http://www.xobni.com/">Xobni</a> to produce scalable marketing programs. Before tweaking design and funnel optimization, Ellis takes pride in the fact that his successes have been built on establishing a core value to users. </p>
<p>Earlier this week he wrote a great article about <a href="http://startup-marketing.com/optimization-mistakes-that-kill-startups/">premature optimization</a> and the mistakes startup companies make in their rushed efforts to convert visitors into customers or members.  </p>

<p>Says Ellis, "While this seems like an important goal from the beginning, it's not. If the value of your core product is weak, doubling the percentage of users that get there won't help much. And it will actually hurt you because every unit of effort put into optimization is one less unit that you can put into improving your core product. Products that don't become a "must have" almost always fail."</p>

<p>Ellis suggests that startups wait to optimize until at least 40% of those randomly surveyed admit that they'd feel a loss without your product. In addition to this suggestion he urges entrepreneurs to be deliberate in both their testing and their analytics programs. The idea here is that instead of having your development team churn out new wireframes every other week, you should prioritize those elements that are both easy to test and more likely to produce results. Essentially you need to form a hypotheses and avoid overburdening designers. If you don't take this to heart, your tests are unlikely to yield early results and your team will have little incentive to continue in this process of iteration. </p>

<p>Finally, Ellis urges startup founders to consider their most passionate users before changing things. Testing conversion funnels is great when it yields improvements, but if you're scaring away existing members and customers it's counter-productive. Ask your earliest advocates and users to prioritize the best parts of the experience. From here you can learn how to capture that experience in messaging and tweak only those parts of the site that are a perceived issue. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/03/conversion</link>
                <guid>http://readwrite.com/2010/03/03/conversion</guid>
                <category>Startups</category>
                <pubDate>Wed, 03 Mar 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Series Seed Documents: Legal Templates for Early Investments]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/seriesseed_templates_mar10.jpg" style="" />
			</span>
Because today's startup generally requires significantly less seed capital to function, the legal contracts once required for large-scale deals are no longer appropriate. Rather than forcing startups to draft lengthy legal documents, one attorney is offering an invaluable resource to entrepreneurs. Best known as the <a href="http://www.fenwick.com/">Fenwick and West</a> attorney responsible for <a href="http://twitter.com">Twitter</a>, Ted Wang recently released a series of templates to help startup companies navigate the difficult task of investment financing. </p>
<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/template_legal_mar10.jpg" style="" />
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The <a href="http://www.seriesseed.com/">Series Seed</a> documents are a set of guideline documents that allow startups raising less than $1.5 million dollars to lighten the burden of the legal process. Documents include a certificate of incorporation, a preferred stock purchase agreement, an investors' rights agreement and a seed term sheet. </p>

<p>Says Wang, "From an investor's perspective, while moving away from the traditional full-blown financing documents entails giving up a number of rights and protections, when taken across numerous transactions, the benefits of spending less time and money on the documents outweigh the cost of sacrificing these additional rights and protections.  Moreover, I don't believe there's anything included (or excluded) in these documents that will be wildly controversial." Should there be any controversy, Wang plans on open sourcing the documents for discussion in the near future. </p>

<p>While entrepreneurs may use the documents at their own risk, some of the endorsers of the resource include <a href="http://www.crv.com/">Charles River Ventures</a>, Ron Conway with SV Angel, <a href="http://www.firstround.com/">First Round Capital</a> and <a href="http://www.polarisventures.com/">Polaris Ventures</a>. </p>

<p>To download all four documents entrepreneurs can visit <a href="http://www.seriesseed.com/">seriesseed.com</a>. For additional resources on how to actually get to this portion of the investment process, early-stage companies should consult Venture Hacks' series entitled <a href="http://venturehacks.com/articles/term-sheet-hacks">Term Sheet Hacks</a>. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/02/series-seed-template</link>
                <guid>http://readwrite.com/2010/03/02/series-seed-template</guid>
                <category>How-To</category>
                <pubDate>Tue, 02 Mar 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Escape from New York: Is the Valley Necessary?]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/nyclead_valley_feb10.jpg" style="" />
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In an effort to highlight some of the emerging tech centers across the world we've written on a number of cities for our Never Mind the Valley series. We've featured the funding and opportunities available in places like <a href="http://www.readwriteweb.com/start/2010/02/never-mind-valley-washington-dc.php">Washington DC</a>, <a href="http://www.readwriteweb.com/start/2010/02/never-mind-valley-bangalore.php">Bangalore</a> and <a href="http://www.readwriteweb.com/start/2010/01/never-mind-valley-beijing.php">Beijing</a>. Our intent has never been to create regional rivalries, but rather to highlight the diverse landscape of the tech world in general. That being said, few stories got as much attention as the piece on <a href="http://www.readwriteweb.com/start/2010/02/never-mind-valley-new-york.php">New York</a> as passionate East Coasters rallied around their hometown. Despite what seems to be a surge of love for the Big Apple, <a href="http"//speakertext.com">SpeakerText</a> CEO Matt Mireles recently pointed out the shortcomings of the New York tech scene and announced that he's exploring the Valley for opportunities.   </p>
<p>Similar to <a href="http://yammer.com">Yammer</a> CEO David Sacks' travels from West Hollywood to San Francisco, Mireles is looking to the Valley to find more opportunities. In an <a href="http://www.businessinsider.com/face-it-nyc-is-not-the-best-place-for-a-startup-2010-2">article for Business Insider</a>, Mireles explains that while legendary VCs like Chris Dixon and Fred Wilson are in New York, they are only a fraction of the investors that companies are pitching.</p>

<p>He writes, "In reality, the capital markets in NYC are flooded with Wall Streeters turned venture capitalists. These are people who know how to analyze and pick in assets, not people who know how to build companies. These are people who do dumb s@#$ like ask about pricing for a premium version of a genuinely novel product (in a category with no existing market) that hasn't even launched yet...in the first meeting."</p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/stitched_nycfinancial_feb10.jpg" style="" />
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 On top of the shortage of experienced tech VCs, Mireles complains that New York has a weak angel network with only a few groups to pitch. Because of this, entrepreneurs only have a few shots to get their pitch right and they've got little opportunity to drive competition when negotiating deals. Mireles believes the result is lower valuations and slower deal cycles. He also believes that because Wall Street has skewed programmer expectations in regards to salaries, it's very difficult to find talent who will take a pay cut in exchange for equity. A month ago Venture Hacks' Naval Ravikant <a href="http://www.readwriteweb.com/start/2010/01/never-mind-the-others-heres-si.php">also made the case for startups to move to the Valley</a>. Nevertheless, <a href="http://hunch.com">Hunch</a> cofounder Caterina Fake makes the case for <a href="http://www.caterina.net/archive/001227.html">New York</a> adding that the city needs a billion dollar company exit in order to free up some talent and resources. </p>

<p>While we've seen our fair share of non-Valley startups succeed and grow, it's interesting to see so many tout the opportunities of the region. Having covered so many startups, we know that you can pen a deal through your global and online network. But is it possible that just as certain employees and partnerships are more appropriate for a particular stage of the product lifestyle, are certain locales more appropriate as well? Let us know your thoughts in the comments below. </p>

<p><em><small>Photo Credit: <a href="http://www.epicharmus.com/masterpiece/">Epicharmus / Michael</a></small></em></p>
                    ]]></description>
                <link>http://readwrite.com/2010/03/01/valley-startup-locale</link>
                <guid>http://readwrite.com/2010/03/01/valley-startup-locale</guid>
                <category>Startups</category>
                <pubDate>Mon, 01 Mar 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[Open Thread: PRManna - Copy Cat or Inspiration? ]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/prmanna_haro_feb10.jpg" style="" />
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Earlier this month we noticed <a href="http://prmanna.com">PRManna</a> climbing up the Hacker News front page and reached out to the creator for an <a href="http://www.readwriteweb.com/start/2010/02/prmanna-tech-focussed-haro.php#comment-193222">interview</a>. Ryan Waggoner started PRManna in his spare time and was open in saying that the project was inspired by Peter Shankman's <a href="http://helpareporter.com/">Help a Reporter Out</a>. The difference between PRManna and HARO is that Waggoner's product was specifically meant for startup companies to answer blogger and journalist tech queries. Whereas, HARO is a general news service. The question is, are the sites far enough apart to be considered different products? </p>
<p>In the <a href="http://news.ycombinator.com/item?id=1115938">Hacker News</a> thread Waggoner acknowledges that in the time that he'd developed his site, Shankman's HARO had transitioned from a listserv to a more comprehensive tool saying, "Unfortunately, I took a look at HARO today and they've apparently launched something very similar, rather than just the old mailing list that I was competing against. So what do you think of this? Should I just drop it or should I add features to make it more valuable? Alternatively, is there something else I could use it for?" </p>

<p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/HARO_PRManna_feb10.jpg" style="" />
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<br />
As of today Waggoner may not have the opportunity to change tactics. The developer wrote a <a href="http://ryanwaggoner.com/2010/02/peter-shankman-and-helpareporterout-haro-just-sent-me-a-cease-and-desist-letter/">blog post</a> detailing a cease and desist letter sent by Shankman's lawyer. As a community with your finger on the pulse of tech launches and entrepreneurial resources, we want to know whether or not you believe Shankman's takedown notice is warranted. Let us know in the comments below.</p>
                    ]]></description>
                <link>http://readwrite.com/2010/02/26/open_thread_prmanna</link>
                <guid>http://readwrite.com/2010/02/26/open_thread_prmanna</guid>
                <category>Blogging</category>
                <pubDate>Fri, 26 Feb 2010 11:21:14 -0800</pubDate>
                <author>Dana Oshiro</author>
            </item>
                    <item>
                <title><![CDATA[In Hindsight: When VC Associates Misread the Landscape]]></title>
                <description><![CDATA[
                                        <p><span class="embedded-Media-image img-caption-c">
				<img src="http://readwrite.com/files/files/files/start/images/andrewparker_analyst_feb10.jpg" style="" />
			</span>
When a startup entrepreneur tells the story of his/her mistakes and how they've corrected them, it's endearing. When an investment associate for one of the more prestigious VC firms does it, it's surprising. </p>

<p><a href="http://unionsquareventures.com">Union Square Ventures'</a> Andrew Parker recently started a <a href="http://thegongshow.tumblr.com/post/406956930/got-it-wrong-1-privacy">Got It Wrong</a> Series on his <a href="http://thegongshow.tumblr.com">Gong Show</a> blog where he identifies his own mistakes and mis-judgements about the industry. </p>
<p>While investment analysts and associates don't directly control the money in the VC world, a large number of our readers <a href="http://www.readwriteweb.com/start/2010/02/startups-funding-associates.php">believe associates help drive the decision-making process.</a> When someone like Parker decides to air his mistakes for all to see, he's giving us a glimpse at the information that guides the future of the tech landscape and whether or not the funding will follow. Some of Parker's mistakes have included:</p>

<p>1. <a href="http://thegongshow.tumblr.com/post/406956930/got-it-wrong-1-privacy">Privacy</a>: Parker was adamant about user privacy and assumed that others were the same. He watched as personal finance site <a href="http://mint.com">Mint</a>, <a href="http:///loopt.com">Loopt</a> and <a href="http://twitter.com">Twitter</a> gained ground despite the expectation that privacy concerns would prove to be a bigger barrier to adoption. </p>

<p>2. <a href="http://thegongshow.tumblr.com/post/409049169/got-it-wrong-2-mobile-browsers">Mobile Browsers</a>: In 2006 Parker told investor Fred Wilson that he did not expect the mobile browsing experience to catch up to the laptop in the next 5 years. He believed that the form factor of handheld devices was to small to make it easy to reformat pages on the fly, design mobile web pages and zoom into regular pages. Parker admits he was proven wrong by the iPhone. </p>

<p>3. <a href="http://thegongshow.tumblr.com/post/413281468/got-it-wrong-3-taste-maker-risk">Taste-maker Risk</a>: Parker explains that certain sites succeed on the ability to popularize content from taste-makers. When he first saw the Huffington Post close a $5 million dollar round he was unsure of the investment thesis. Says Parker, "In hindsight, I think I have a blind spot when it comes to first-party content and editorial choices in web services.  The taste-maker risk is a risk, but it's not nearly as important as I thought it was, and additionally, it's a risk that smart technologists can navigate well." </p>

<p>To keep an eye on the series visit <a href="http://thegongshow.tumblr.com">Thegongshow.tumblr.com</a>. </p>
                    ]]></description>
                <link>http://readwrite.com/2010/02/26/vc-associate-mistakes</link>
                <guid>http://readwrite.com/2010/02/26/vc-associate-mistakes</guid>
                <category>Startups</category>
                <pubDate>Fri, 26 Feb 2010 07:00:00 -0800</pubDate>
                <author>Dana Oshiro</author>
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