ReadWrite: July 2011 Archives – ReadWrite

July 2011 Archives

Tuesday, 19th July 2011

Social Networks

US Consumers Most Unhappy With Facebook

The 2011 American Customer Satisfaction Index (ACSI) E-Business Report was published today and the survey of 70,000 US consumers found Facebook to be the least satisfying of the largest social sites on the web. Only 66% of respondents said they were satisfied by Facebook, compared to market leader Wikipedia at 78%. Google, YouTube and Fox News…

Social Marshall Kirkpatrick comments

Is It Okay to Friend Your Boss on Facebook? (66% Say No)

The increasingly digital world in which we now not only live, but also work, gives rise to a whole new set of questions about professional etiquette. When working from a public cafe, is it rude to jump on that conference call? Should you friend your boss on Facebook? Is using emoticons weird? These are a few of the questions asked in a survey…

John Paul Titlow comments

HP Announces New Agile Programming Tools

Today, HP introduced a series of new software tools to help agile developers manage their development projects. The tools fit into various places in HP's Application Lifecycle Management suite in interesting ways and extend the nature of agile programming to be scaled up to immense levels. The new products include:

Hack David Strom comments

Anonymous Hackers Arrested

The Federal Bureau of Investigation has raided the homes of over a dozen alleged "hacktivists" associated with Anonymous in New York, New Jersey, Florida and California this morning, according to Fox News. The main Anonymous Twitter accounts, the group's primary mode of communication with the world, have been silent but a correlated account…

Dan Rowinski comments

Yes, Customers Are Willing to Use Social Media for Customer Service [Infographic]

One of the issues facing social business and social CRM strategies is the issue of whether customers want to use social media as means for getting customer support. As of now, the phone is still the most common way to provide support. But would customers be willing to engage in other ways? An infographic from customer experience analytics firm…

Enterprise Klint Finley comments

Previous
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
101
Next