The iPad isn't just a hot new consumer device, it's also an increasingly popular tool for business. Each week we take a look at the new or updated business apps for the iPad, and highlight trends in how tablets are being used in the enterprise.
This week week we look at a new app for doing invoices, new Zendesk features and more.
This week Citrix released an iPad version of its remote IT administration tool GoToManage. IT staff will now be able to use their iPads to remotely control users desktop computers.
Dow Jones Factiva App
As we reported, Dow Jones released an iPad version of its Factiva business information service this week. It proves feeds from almost 600 news sources in nine different languages, along with personalized views specific industries, companies, regions or topics called "Snapshots."
SimpleInvoice is a new app for creating and sending invoices from the iPad. This looks like a handy tool for professionals that spend a lot of time in the field and need to be able to manage invoices from the road.
Zenprise, a mobile device management company we covered previously, has released Zenprise Secure Mobile Gateway. The Secure Mobile Gateway is a whitelisting system that makes sure only approved mobile applications have access to an enterprise network. Devices that break the rules can be quarantined from the network.
Help Desk and Customer Support Apps for the iPad
This week, as part of ongoing series looking at different types of business software for the iPad, we looked at help desk and customer support apps. We included UserVoice and Zendesk, both of which have some news this week.
UserVoice launched an iPad optimized version of its site Friday. Meanwhile, the Zendesk iPad app got the following new features this week:
- Edit ticket requester, subject and CC's on tickets
- A revised ticket tag interface makes it much easier to add and remove ticket tags
- Camera support for iPad 2
- TextExpander Touch integration
Update: This article originally stated that the Quickoffice iPad app had received some new features. This was erroneous, only the iPhone version received the new features.