Twitter. It's either the stupidest thing on the internet or it's an essential tool in your workday. Most people feel one way or the other about the service and the biggest indicator of which direction anyone goes is whether they've spent more or less than a full day learning how to use the service.
For the scores of people now convinced that a group micromessaging service like Twitter can be powerfully useful, there are few prospects as interesting as the use of such a tool at work - for work. There are lots of different software options, though, and it's hard to know which one to select. Enter a new report from Pistachio Consulting, topic area experts and providers of an excellent new report on the options.
Pitsachio argues that these kinds of tools are good for everything from corporate intelligence to professional development, from bridging silos to reducing email clutter to harnessing loose ties in an organization. As serious "microsharing" users, we believe these benefits are intuitive, realistic and compelling.
The report includes a matrix comparison of nineteen different vendors, from the already commercialized Yammer to still-unlaunched mega app ESME. Data points on the matrix are: inside firewall, directory integration, twitter's functions, Groups, Location, Sharing, SMS, IM , Desktop Client, smartphone app, twitter integration, underlying software platform, API, twiter compatible API, largest company using, largest group and pricing.
Below is an embedded version of the matrix, read on for highlights.
The report says that Twitter itself may soon offer an enterprise tool, based on statements by company CEO Evan Williams. That doesn't necessarily mean that it will be the best option, however. Benefits and reservations are listed for all the tools surveyed, though the ones specifically built by enterprises themselves are the least-reviewed. That's unfortunate.
Some lessons learned from three year-long deployments of these kinds of tools, from companies IBM, Guitar Center and HotTopic, are included in the report.
The Pistachio report is well written and enjoyable to read. It will answer many of your questions about this field and will help point you smartly toward some software options you likely didn't know about before.
Find the full report at the Pistachio website.