Home Business Web Desktop From Salesforce.com

Business Web Desktop From Salesforce.com

We’ve seen a lot of action in the ‘personalized start page’ space on the consumer
side, but relatively little development in business web ‘start pages’. Salesforce.com has
an interesting feature in its upcoming Winter ’07 release that may change that. Called
the Business Web Desktop,
it’s basically an Ajax-powered web homepage for Salesforce apps.

The applications accessible on Business Web Desktop will include: activities,
opportunities, leads, campaigns, other objects (including custom objects). The idea of
this “customized desktop” is to provide all the information business people need on a
single screen. The user interface relies heavily on a dynamic Ajax interface. Other
features include multiple panes, data refresh in each pane occurring when data changes,
and dynamic lists that expand as the user mouses over them.

Because this is for enterprise, there is a certain amount of control maintained by the
IT dept. Admins will configure the page layouts and mini page layouts and assign users to
profiles and record types. Users can however set up their own list views.

There has been some discussion on whether this Business Web Desktop will replace the
salesforce.com “home tab” in the service. That won’t happen in the Winter ’07 release, but possibly in future:

“In the Winter release, we will be adding the Console as a separate Tab, it will not
replace the Home tab, but that has been discussed.”

We’ve written
before
about ‘personalized start pages’ being a great option for company dashboards
or even intranet
homepages
. So good to see this is turning into reality, care of Salesforce.com.
Winter ’07 is scheduled for release in the fourth quarter. Here are some initial
screenshots – a bit blurry, but they are the only ones currently available…

See also: Salesforce.com previews
Analytics and Dashboard Mash-Ups

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